** Also affects: libfprint (Ubuntu Groovy)
Importance: Undecided
Status: New
** Changed in: libfprint (Ubuntu Groovy)
Importance: Undecided => Low
** Changed in: libfprint (Ubuntu Groovy)
Status: New => In Progress
** Changed in: libfprint (Ubuntu Groovy)
Assignee: (unassigned) => Marco Trevisan (Treviño) (3v1n0)
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https://bugs.launchpad.net/bugs/1897613
Title:
fprint hangs after first finger scan (fprintd-enroll) with AES3500
Status in libfprint:
Unknown
Status in libfprint package in Ubuntu:
In Progress
Status in libfprint source package in Focal:
In Progress
Status in libfprint source package in Groovy:
In Progress
Bug description:
[ Impact ]
fprintd hangs after first finger scan (fprintd-enroll or g-c-c)
[ Test case ]
- Launch fprintd-enroll (or g-c-c) to start enrolling your finger
- Enrollment should continue and complete successfully
[ Regression potential ]
USB operations don't work anymore on various drivers, device might be
wrongly deactivated.
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Hi, I don't know if this problem is related to fprintd or libfprint, but I am
happy to help debugging.
I have got an APC BIOPOD EC fingerprint reader, sporting an AuthenTec, Inc.
AES3500 TruePrint Sensor (lsusb gives 08ff:5731).
My system is:
LSB Version:
core-9.20170808ubuntu1-noarch:printing-9.20170808ubuntu1-noarch:security-9.20170808ubuntu1-noarch
Distributor ID: Ubuntu
Description: Ubuntu 18.04.4 LTS
Release: 18.04
Codename: bionic
Kernel: 4.15.0-111-generic
Installed fprintd via APT and compiled libfprint after git cloning.
I looked around in the different open issues, and I saw it is a problem
experienced by many.
It doesn't matter if I use gnome fingerprint authentication setup
Opened a bug on libfprint here
https://gitlab.freedesktop.org/libfprint/libfprint/-/issues/306
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