I think this is a problem of the driver.

** Changed in: fprintd (Ubuntu)
       Status: New => Won't Fix

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to fprintd in Ubuntu.
https://bugs.launchpad.net/bugs/1893746

Title:
  fingerprint cancel operation is taking 50 seconds to cancel GUI window

Status in fprintd package in Ubuntu:
  Won't Fix

Bug description:
  Test procedure to reproduce the issue:
  1) click on fingerprint login for respective user
  2) click next button
  3) immediately click on cancel or back button
  4) Observe a delay of 50 second is observed to comeback

  Expectation: should not take long enough to cancel operation

  fprind.service log
  Sep 01 13:21:04 adminuser-Latitude-5411 fprintd[2648]: 
file_storage_discover_prints() for user 'adminuser' in 
'/var/lib/fprint/adminuser/broadcom/0'
  Sep 01 13:21:11 adminuser-Latitude-5411 fprintd[2648]: 
file_storage_discover_prints() for user 'adminuser' in 
'/var/lib/fprint/adminuser/broadcom/0'
  Sep 01 13:21:11 adminuser-Latitude-5411 fprintd[2648]: user 'adminuser' 
claiming the device: 0
  Sep 01 13:21:11 adminuser-Latitude-5411 fprintd[2648]: Device reported open 
completion
  Sep 01 13:21:11 adminuser-Latitude-5411 fprintd[2648]: Completing action 2 in 
idle!
  Sep 01 13:21:11 adminuser-Latitude-5411 fprintd[2648]: claimed device 0
  Sep 01 13:21:29 adminuser-Latitude-5411 fprintd[2648]: start enrollment 
device 0 finger 6
  Sep 01 13:21:29 adminuser-Latitude-5411 fprintd[2648]: Start the enrollment
  Sep 01 13:21:29 adminuser-Latitude-5411 fprintd[2648]: Update the enrollment
  Sep 01 13:21:53 adminuser-Latitude-5411 fprintd[2648]: Idle cancelling on 
ongoing operation!
  Sep 01 13:22:18 adminuser-Latitude-5411 fprintd[2648]: 
file_storage_discover_prints() for user 'adminuser' in 
'/var/lib/fprint/adminuser/broadcom/0'
  Sep 01 13:22:30 adminuser-Latitude-5411 fprintd[2648]: Device reported enroll 
completion
  Sep 01 13:22:30 adminuser-Latitude-5411 fprintd[2648]: Completing action 4 in 
idle!
  Sep 01 13:22:30 adminuser-Latitude-5411 fprintd[2648]: enroll_cb: result 
enroll-failed
  Sep 01 13:37:13 adminuser-Latitude-5411 fprintd[2648]: 
file_storage_discover_prints() for user 'adminuser' in 
'/var/lib/fprint/adminuser/broadcom/0'

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: fprintd (not installed)
  ProcVersionSignature: Ubuntu 5.4.0-45.49-generic 5.4.55
  Uname: Linux 5.4.0-45-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.8
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Sep  1 13:37:38 2020
  InstallationDate: Installed on 2020-08-14 (17 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  ProcEnviron:
   LANGUAGE=en_IN:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_IN
   SHELL=/bin/bash
  SourcePackage: fprintd
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/fprintd/+bug/1893746/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to     : [email protected]
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to