I guess we can close as per https://askubuntu.com/a/1316326/7788
** Changed in: libfprint (Ubuntu)
Status: New => Invalid
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https://bugs.launchpad.net/bugs/1913895
Title:
[6cb:00df ] Synaptics fingerprint sensor not working
Status in libfprint package in Ubuntu:
Invalid
Bug description:
I have been trying to enable the fingerprint reader on my laptop (Ubuntu
20.10) for a while without succeeding.
When trying to enroll a fingerprint (both via Ubuntu gui or fprintd-enroll) I
get this error
yaxit@chronos:~$ fprintd-enroll
Using device /net/reactivated/Fprint/Device/0
failed to claim device: Open failed with error: The driver encountered a
protocol error with the device.
On the second attempt, the error turns to: Device 06cb:00df is already open
If I understand correctly, the sensor should be supported by libfprint
since https://bugs.launchpad.net/oem-priority/+bug/1893719
The issue is also described here:
https://askubuntu.com/questions/1307127/synaptics-6cb00df-fingerprint-sensor-not-working
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