Public bug reported: Steps to reproduce: ---
1. Open a document signed with DocuSign Expected behaviour: --- Document opens fine Actual behaviour: --- Evince refuses to display the document, with the error message "The document contains no pages". If document is opened with `pdftotext`, the output is: ``` Syntax Error: Gen inside xref table too large (bigger than INT_MAX) Syntax Error: Invalid XRef entry 3 Syntax Error: Top-level pages object is wrong type (null) Command Line Error: Wrong page range given: the first page (1) can not be after the last page (0). ``` Other information --- This appears to be a bug in libpoppler, described at https://stackoverflow.com/questions/66636441/pdf2image-library-failing- to-read-pdf-signed-using-docusign and https://gitlab.freedesktop.org/poppler/poppler/-/issues/1014 . I believe that bumping the version of Poppler and/or Evince will solve the issue, though I have no way to test this as compiling from source is a significant undertaking. I do not have a public sample document that I could share, but examples of DocuSigned documents should be available online. Ubuntu version: 20.04 LTS (up to date) Evince version: 3.36.10 (official package) Poppler version: 0.86.1-0ubuntu1 (official package) ** Affects: evince (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to evince in Ubuntu. https://bugs.launchpad.net/bugs/1944453 Title: PDF documents signed with DocuSign show the error message "The document contains no pages" Status in evince package in Ubuntu: New Bug description: Steps to reproduce: --- 1. Open a document signed with DocuSign Expected behaviour: --- Document opens fine Actual behaviour: --- Evince refuses to display the document, with the error message "The document contains no pages". If document is opened with `pdftotext`, the output is: ``` Syntax Error: Gen inside xref table too large (bigger than INT_MAX) Syntax Error: Invalid XRef entry 3 Syntax Error: Top-level pages object is wrong type (null) Command Line Error: Wrong page range given: the first page (1) can not be after the last page (0). ``` Other information --- This appears to be a bug in libpoppler, described at https://stackoverflow.com/questions/66636441/pdf2image-library- failing-to-read-pdf-signed-using-docusign and https://gitlab.freedesktop.org/poppler/poppler/-/issues/1014 . I believe that bumping the version of Poppler and/or Evince will solve the issue, though I have no way to test this as compiling from source is a significant undertaking. I do not have a public sample document that I could share, but examples of DocuSigned documents should be available online. Ubuntu version: 20.04 LTS (up to date) Evince version: 3.36.10 (official package) Poppler version: 0.86.1-0ubuntu1 (official package) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/evince/+bug/1944453/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
