Public bug reported: When playing any video other than a youtube video, the sound quality is terrible. It's very tinny and screechy as if it were blowing out the speakers, but even at quiet noise levels. I've tried numerous fixes including editing the config files for pulse audio, adjusting the sound levels in pulseaudio volume control, adjusting the speaker levels in alsa mixer, messing with the levels in pulse effects.
Pulseaudio config editing attempts I've tried: https://askubuntu.com/questions/1108...-sound-quality https://wiki.ubuntu.com/Audio/PositionReporting https://www.youtube.com/watch?v=TjmHVgCSpQQ It is a Realtek ALC3204 sound card on a Dell Inspiron 3501 laptop. Ubuntu 20.04.3 LTS 5.11.0-38-generic I can "fix" the audio issue by playing a youtube video (which always plays with good sound quality) and then playing a different video simultaneously. This causes the other video to play with good sound quality. I can then close the youtube video and the other video continues playing with good sound only as long as I don't pause the video or it buffers. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.11.0-38.42~20.04.1-generic 5.11.22 Uname: Linux 5.11.0-38-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.20 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: matty 1950 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sat Oct 23 18:49:06 2021 InstallationDate: Installed on 2021-10-11 (12 days ago) InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/19/2021 dmi.bios.release: 1.8 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.8.0 dmi.board.name: 0PY8NM dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.8.0:bd07/19/2021:br1.8:svnDellInc.:pnInspiron3501:pvr:sku0A25:rvnDellInc.:rn0PY8NM:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 3501 dmi.product.sku: 0A25 dmi.sys.vendor: Dell Inc. ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1948561 Title: screechy tinny sound quality Status in alsa-driver package in Ubuntu: New Bug description: When playing any video other than a youtube video, the sound quality is terrible. It's very tinny and screechy as if it were blowing out the speakers, but even at quiet noise levels. I've tried numerous fixes including editing the config files for pulse audio, adjusting the sound levels in pulseaudio volume control, adjusting the speaker levels in alsa mixer, messing with the levels in pulse effects. Pulseaudio config editing attempts I've tried: https://askubuntu.com/questions/1108...-sound-quality https://wiki.ubuntu.com/Audio/PositionReporting https://www.youtube.com/watch?v=TjmHVgCSpQQ It is a Realtek ALC3204 sound card on a Dell Inspiron 3501 laptop. Ubuntu 20.04.3 LTS 5.11.0-38-generic I can "fix" the audio issue by playing a youtube video (which always plays with good sound quality) and then playing a different video simultaneously. This causes the other video to play with good sound quality. I can then close the youtube video and the other video continues playing with good sound only as long as I don't pause the video or it buffers. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.11.0-38.42~20.04.1-generic 5.11.22 Uname: Linux 5.11.0-38-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.20 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: matty 1950 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sat Oct 23 18:49:06 2021 InstallationDate: Installed on 2021-10-11 (12 days ago) InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/19/2021 dmi.bios.release: 1.8 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.8.0 dmi.board.name: 0PY8NM dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.8.0:bd07/19/2021:br1.8:svnDellInc.:pnInspiron3501:pvr:sku0A25:rvnDellInc.:rn0PY8NM:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 3501 dmi.product.sku: 0A25 dmi.sys.vendor: Dell Inc. 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