Here the journalctl entries for the app itself in this run:
$ journalctl --reverse _COMM=gnome-software
Jul 26 16:29:06 tp-x1e gnome-software[5637]: user: Pulled appstream2/x86_64
from flathub
Jul 26 16:29:06 tp-x1e gnome-software[5637]: libostree pull from 'flathub' for
appstream2/x86_64 complete
security: GPG: summary+commit
security: SIGN: disabled http: TLS
non-delta: meta: 2 content: 0
transfer: secs: 43 size: 592 bytes
Jul 26 16:28:28 tp-x1e gnome-software[5637]: user: Pulled appstream2/x86_64
from flathub
Jul 26 16:28:28 tp-x1e gnome-software[5637]: libostree pull from 'flathub' for
appstream2/x86_64 complete
security: GPG: summary+commit
security: SIGN: disabled http: TLS
non-delta: meta: 7 content: 31
transfer: secs: 1207 size: 6,0 MB
Jul 26 16:09:24 tp-x1e gnome-software[5637]: failed to get featured apps:
Timeout was reached as flatpak took too long to return results
Jul 26 16:09:24 tp-x1e gnome-software[5637]: failed to get popular apps:
Timeout was reached as flatpak took too long to return results
Jul 26 16:09:24 tp-x1e gnome-software[5637]: failed to get recent apps: Timeout
was reached as flatpak took too long to return results
Jul 26 16:09:19 tp-x1e gnome-software[5637]:
/var/tmp/flatpak-cache-834JP1/org.freedesktop.Platform.GL.nvidia-515-48-07-ST4JP1/repo-xUp2pI:
Pulled runtime/org.freedesktop.P>
Jul 26 16:08:18 tp-x1e gnome-software[5637]: libostree pull from 'flathub' for
runtime/org.freedesktop.Platform.GL.nvidia-515-48-07/x86_64/1.4 complete
security: GPG: summary+commit
security: SIGN: disabled http: TLS
delta: parts: 1 loose: 3
transfer: secs: 0 size: 592 bytes
Jul 26 16:08:15 tp-x1e gnome-software[5637]: user: Updated
runtime/org.freedesktop.Platform.GL.nvidia-515-48-07/x86_64/1.4 from flathub
Jul 26 16:07:38 tp-x1e gnome-software[5637]: user: Pulled
runtime/org.freedesktop.Platform.GL.nvidia-515-48-07/x86_64/1.4 from flathub
Jul 26 16:06:46 tp-x1e gnome-software[5637]: libostree pull from 'flathub' for
runtime/org.freedesktop.Platform.GL.nvidia-515-48-07/x86_64/1.4 complete
security: GPG: summary+commit
security: SIGN: disabled http: TLS
delta: parts: 1 loose: 3
transfer: secs: 0 size: 592 bytes
Jul 26 16:06:46 tp-x1e gnome-software[5637]: user: Updated
runtime/org.freedesktop.Platform.GL.nvidia-510-73-05/x86_64/1.4 from flathub
Jul 26 16:06:12 tp-x1e gnome-software[5637]: user: Pulled
runtime/org.freedesktop.Platform.GL.nvidia-510-73-05/x86_64/1.4 from flathub
Jul 26 16:05:24 tp-x1e gnome-software[5637]: libostree pull from 'flathub' for
runtime/org.freedesktop.Platform.GL.nvidia-510-73-05/x86_64/1.4 complete
security: GPG: summary+commit
security: SIGN: disabled http: TLS
delta: parts: 1 loose: 3
transfer: secs: 0 size: 592 bytes
Jul 26 16:05:24 tp-x1e gnome-software[5637]: user: Updated
runtime/org.freedesktop.Platform.GL.nvidia-510-60-02/x86_64/1.4 from flathub
Jul 26 16:04:50 tp-x1e gnome-software[5637]: user: Pulled
runtime/org.freedesktop.Platform.GL.nvidia-510-60-02/x86_64/1.4 from flathub
Jul 26 16:04:03 tp-x1e gnome-software[5637]: libostree pull from 'flathub' for
runtime/org.freedesktop.Platform.GL.nvidia-510-60-02/x86_64/1.4 complete
security: GPG: summary+commit
security: SIGN: disabled http: TLS
delta: parts: 1 loose: 3
transfer: secs: 0 size: 592 bytes
Jul 26 16:04:02 tp-x1e gnome-software[5637]: user: Updated
runtime/org.freedesktop.Platform.GL.nvidia-470-86/x86_64/1.4 from flathub
Jul 26 16:03:34 tp-x1e gnome-software[5637]: user: Pulled
runtime/org.freedesktop.Platform.GL.nvidia-470-86/x86_64/1.4 from flathub
Jul 26 16:02:54 tp-x1e gnome-software[5637]: libostree pull from 'flathub' for
runtime/org.freedesktop.Platform.GL.nvidia-470-86/x86_64/1.4 complete
security: GPG: summary+commit
security: SIGN: disabled http: TLS
delta: parts: 1 loose: 3
transfer: secs: 0 size: 592 bytes
Jul 26 16:02:54 tp-x1e gnome-software[5637]: snap did not set error for
gs_plugin_update
Jul 26 16:02:54 tp-x1e gnome-software[5637]: snapd_client_refresh_sync:
assertion 'name != NULL' failed
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-software in Ubuntu.
https://bugs.launchpad.net/bugs/1982852
Title:
software hangs on "checking for updates"
Status in gnome-software package in Ubuntu:
New
Bug description:
Gnome software regularly seems to have problems with getting it's
updates or handle them properly.
It's not clearly reproducible, as sometimes it sems to work.
This time, the steps to get there were:
* open the gnome software app
* see some updates being offered
* click on update all
* wait a while
* return to the computer and see the application saying "checking..." at the
top left
* wait for 10, 20, 30 minutes - but nothing changes, it keeps trying to fetch
some updates, but I dont get any information from where and what and why it
takes so long to just look if there are any updates or my installed
applications are current
There are a bunch of journalctl entries maybe related to that, that I
will add in the comments for their size
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: gnome-software 41.5-2
ProcVersionSignature: Ubuntu 5.15.0-41.44-lowlatency 5.15.39
Uname: Linux 5.15.0-41-lowlatency x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Tue Jul 26 16:20:41 2022
ExecutablePath: /usr/bin/gnome-software
InstallationDate: Installed on 2020-04-12 (834 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
InstalledPlugins:
gnome-software-plugin-flatpak 41.5-2
gnome-software-plugin-snap 41.5-2
SourcePackage: gnome-software
UpgradeStatus: Upgraded to jammy on 2022-04-28 (88 days ago)
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