Hi Chris, that's expected, because the fix has only been committed to
the repo, it's not in any release yet.
If you feel adventurous, you could use snapd from the edge channel
("snap refresh --channel=latest/edge snapd"), but it's not something I
recommend to keep active, so if you feel like trying the latest version
to verify whether the issue is really fixed you are very welcome to do
so, but after doing that I'd recommend you to return to the stable
version (same command as above, just with "latest/stable" as the
channel) and live with this bug until the next major release.
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to libreoffice in Ubuntu.
https://bugs.launchpad.net/bugs/1951210
Title:
libreoffice help doesn't open in firefox (404 error on
file:///tmp/lu417531j7po.tmp/NewHelp0.html)
Status in libreoffice package in Ubuntu:
Fix Released
Status in snapd package in Ubuntu:
Fix Committed
Status in libreoffice source package in Jammy:
Fix Released
Status in snapd source package in Jammy:
Confirmed
Bug description:
Ubuntu jammy live QA-test on
- dell [optiplex] 780 (c2q-q9400, 8gb, amd/ati cedar radeon hd
5000/6000/7350/8350)
Opened LibreOffice Writer as random apps in QA-test.
Hit F1 to call help, and all I get is an error
URL: file:///tmp/lu417531j7po.tmp/NewHelp0.html
---
File not found
Firefox can’t find the file at /tmp/lu417531j7po.tmp/NewHelp0.html.
Check the file name for capitalization or other typing errors.
Check to see if the file was moved, renamed or deleted.
---
Firefox opens as a snap; but it isn't accessing the data from
LibreOffice.
Reported first at https://forum.snapcraft.io/t/firefox-snap-breaks-
libreoffice-deb/27537
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: libreoffice-writer 1:7.2.2-0ubuntu0.21.10.1
ProcVersionSignature: Ubuntu 5.13.0-19.19-generic 5.13.14
Uname: Linux 5.13.0-19-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu73
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.465+canary3.3
CurrentDesktop: ubuntu:GNOME
Date: Wed Nov 17 04:46:33 2021
LiveMediaBuild: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20211116)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=C.UTF-8
SHELL=/bin/bash
SourcePackage: libreoffice
UpgradeStatus: No upgrade log present (probably fresh install)
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