Thanks for the response, but I don't think it's expected behaviour. If I were running Windows with Outlook mail, the Outlook icon in the system tray might show that I have unread messages - then if I go into Outlook and read them, the system tray icon would update and there wouldn't be an unread count anymore.
Right now in Ubuntu, the count does not update after I read the messages. I have to manually clear the notifications as well as reading the messages, in other words an extra non-value-add step. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell-extension-ubuntu-dock in Ubuntu. https://bugs.launchpad.net/bugs/2071463 Title: Duplicate unread message notifications between dash and dock Status in gnome-shell-extension-ubuntu-dock package in Ubuntu: Won't Fix Bug description: When there are unread messages in a messaging app (e.g. Mattermost, Telegram, Proton Mail, whatsapp-for-linux - some of these are installed from deb and some from snap) the unread count appears in the dash, but stays after I've read the messages unless I also dismiss it from the Gnome dock notification centre. The only way to stop that behaviour seems to be to set "do not disturb" in Gnome dock but that's not what i want. I want notifications for unread messages, which disappear automatically when I've read them. Screenshot attached - Mattermost icon in dash shows 3 unread messages, although they have all been read. At the top you see the notification centre where I have to click away the messages to make the count on the icon go down. Ubuntu 24.04, gnome-shell 46.0-0ubuntu5.1 ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: gnome-shell 46.0-0ubuntu5.1 ProcVersionSignature: Ubuntu 6.8.0-36.36-generic 6.8.4 Uname: Linux 6.8.0-36-generic x86_64 ApportVersion: 2.28.1-0ubuntu3 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Fri Jun 28 13:20:03 2024 DisplayManager: gdm3 InstallationDate: Installed on 2024-05-12 (47 days ago) InstallationMedia: Ubuntu 23.10.1 "Mantic Minotaur" - Release amd64 (20231016.1) ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=xterm-256color XDG_RUNTIME_DIR=<set> RelatedPackageVersions: mutter-common 46.0-1ubuntu9 SourcePackage: gnome-shell UpgradeStatus: Upgraded to noble on 2024-05-13 (46 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell-extension-ubuntu-dock/+bug/2071463/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
