** Visibility changed to: Public -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to software-center in Ubuntu. https://bugs.launchpad.net/bugs/960657
Title: Ubuntu software center hangs on account creation Status in “software-center” package in Ubuntu: New Bug description: Everytime reproducable. user story * user opens ubuntu software center using button on the dash * ubuntu software center opens in main screen and shows button ¨turn on recommendations" * user clicks on button ¨turn on recommendations" * system gives status: ¨submitting inventory AND shows window ¨create ubuntu center account" to asks for user account information * user submits information while system is still 'submitting inventory' expected behavior: system closes window AND creates account. current behavior when the button 'submit account' is pressend the windows is not closed and the account is not created ProblemType: Crash DistroRelease: Ubuntu 12.04 Package: software-center 5.1.13 ProcVersionSignature: Ubuntu 3.2.0-19.30-generic 3.2.11 Uname: Linux 3.2.0-19-generic x86_64 ApportVersion: 1.94.1-0ubuntu2 Architecture: amd64 Date: Tue Mar 20 22:57:25 2012 ExecutablePath: /usr/share/software-center/piston_generic_helper.py InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120301) InterpreterPath: /usr/bin/python2.7 PackageArchitecture: all ProcCmdline: /usr/bin/python /usr/share/software-center/piston_generic_helper.py --datadir /usr/share/software-center/ --needs-auth SoftwareCenterRecommenderAPI submit_profile {"data":\ [{"uuid":\ "376ea48d-3afd-49ed-b02f-ae7ef632a32b",\ "package_list":\ ["libreoffice-draw",\ "totem",\ "gwibber",\ "simple-scan",\ "ibus",\ "gstreamer0.10-plugins-ugly",\ "ubuntuone-installer",\ "gstreamer0.10-plugins-bad",\ "update-manager",\ "evince",\ "metacity",\ "gnome-user-share",\ "gnome-bluetooth",\ "xterm",\ "libreoffice-calc",\ "seahorse",\ "transmission-gtk",\ "gnome-bluetooth",\ "mahjongg",\ "compiz-core",\ "jockey-gtk",\ "rhythmbox",\ "aisleriot",\ "deja-dup",\ "gucharmap",\ "gnome-sudoku",\ "gnome-orca",\ "gcalctool",\ "libreoffice-math",\ "unity-2d-shell",\ "gedit",\ "gnome-media",\ "onboard",\ "software-center",\ "thunderbird",\ "usb-creator-gtk",\ "empathy",\ "gnome-nettool",\ "flashplugin-installer",\ "gstreamer0.10-ffmpeg",\ "unity-2d",\ "libreoffice-writer",\ "xul-ext-ubufox",\ "gnome-media",\ "checkbox-qt",\ "gnome-terminal",\ "aisleriot",\ "brasero",\ "firefox",\ "gnome-keyring",\ "gnome-bluetooth",\ "unity-2d-panel",\ "libreoffice-impress",\ "file-roller",\ "shotwell",\ "gnome-power-manager",\ "language-selector-gnome",\ "software-properties-gtk",\ "gnomine",\ "xdiagnose",\ "yelp",\ "vino",\ "gnome-font-viewer",\ "apturl",\ "im-switch",\ "ibus",\ "network-manager-gnome",\ "system-config-printer-gnome",\ "eog",\ "gnome-disk-utility"]}]} ProcEnviron: LANG=en_US.UTF-8 SHELL=/bin/bash PythonArgs: ['/usr/share/software-center/piston_generic_helper.py', '--datadir', '/usr/share/software-center/', '--needs-auth', 'SoftwareCenterRecommenderAPI', 'submit_profile', '{"data": [{"uuid": "376ea48d-3afd-49ed-b02f-ae7ef632a32b", "package_list": ["libreoffice-draw", "totem", "gwibber", "simple-scan", "ibus", "gstreamer0.10-plugins-ugly", "ubuntuone-installer", "gstreamer0.10-plugins-bad", "update-manager", "evince", "metacity", "gnome-user-share", "gnome-bluetooth", "xterm", "libreoffice-calc", "seahorse", "transmission-gtk", "gnome-bluetooth", "mahjongg", "compiz-core", "jockey-gtk", "rhythmbox", "aisleriot", "deja-dup", "gucharmap", "gnome-sudoku", "gnome-orca", "gcalctool", "libreoffice-math", "unity-2d-shell", "gedit", "gnome-media", "onboard", "software-center", "thunderbird", "usb-creator-gtk", "empathy", "gnome-nettool", "flashplugin-installer", "gstreamer0.10-ffmpeg", "unity-2d", "libreoffice-writer", "xul-ext-ubufox", "gnome-media", "checkbox-qt", "gnome-terminal", "aisleriot", "brasero", "firefox", "gnome-keyring", "gnome-bluetooth", "unity-2d-panel", "libreoffice-impress", "file-roller", "shotwell", "gnome-power-manager", "language-selector-gnome", "software-properties-gtk", "gnomine", "xdiagnose", "yelp", "vino", "gnome-font-viewer", "apturl", "im-switch", "ibus", "network-manager-gnome", "system-config-printer-gnome", "eog", "gnome-disk-utility"]}]}'] SourcePackage: software-center Title: piston_generic_helper.py crashed with IOError in __main__: [Errno 32] Broken pipe Traceback: Traceback (most recent call last): File "/usr/share/software-center/piston_generic_helper.py", line 181, in <module> sys.stderr.write("ERROR: can not obtain a oauth token\n") IOError: [Errno 32] Broken pipe UpgradeStatus: Upgraded to precise on 2012-03-17 (2 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/960657/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp