thanks for the bug report do one thing restart your system than dont open the empathy and search password and keys in the dash and open it than see how many accounts are present there ?? and is their details are there ? than run empathy through terminal and get that out put and paste it here like a text file.
** Changed in: empathy (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to empathy in Ubuntu. https://bugs.launchpad.net/bugs/994926 Title: empathy accounts not stored Status in “empathy” package in Ubuntu: Incomplete Bug description: Every time I login to the desktop and I open Empathy, I am asked to enter the account details for Facebook, MSN and Gmail and even local network chat. The next time I login The details are forgotten. Empathy doesn't remember account details. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: empathy 3.4.1-0ubuntu1 ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14 Uname: Linux 3.2.0-24-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.0.1-0ubuntu7 Architecture: amd64 Date: Sat May 5 10:14:09 2012 ExecutablePath: /usr/bin/empathy InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) ProcEnviron: LANGUAGE=en_AU:en PATH=(custom, no user) LANG=en_AU.UTF-8 SHELL=/bin/bash SourcePackage: empathy UpgradeStatus: No upgrade log present (probably fresh install) XsessionErrors: (gnome-settings-daemon:3349): color-plugin-WARNING **: failed to get edid: unable to get EDID for output (gnome-settings-daemon:3349): color-plugin-WARNING **: unable to get EDID for xrandr-default: unable to get EDID for output (gnome-settings-daemon:3349): color-plugin-WARNING **: failed to reset xrandr-default gamma tables: gamma size is zero (compiz:3366): GConf-CRITICAL **: gconf_client_add_dir: assertion `gconf_valid_key (dirname, NULL)' failed (exe:4275): Gdk-WARNING **: XID collision, trouble ahead To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/994926/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp