thanks for the bug report 
do one thing restart your system than dont open the empathy and search password 
and keys in the dash and open it 
than see how many accounts are present there ?? and is their details are there ?
than run empathy through terminal and get that out put and paste it here like a 
text file.

** Changed in: empathy (Ubuntu)
       Status: New => Incomplete

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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to empathy in Ubuntu.
https://bugs.launchpad.net/bugs/994926

Title:
  empathy accounts not stored

Status in “empathy” package in Ubuntu:
  Incomplete

Bug description:
  Every time I login to the desktop and I open Empathy, I am asked to
  enter the account details for Facebook, MSN and Gmail and even local
  network chat. The next time I login The details are forgotten. Empathy
  doesn't remember account details.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: empathy 3.4.1-0ubuntu1
  ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
  Uname: Linux 3.2.0-24-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.0.1-0ubuntu7
  Architecture: amd64
  Date: Sat May  5 10:14:09 2012
  ExecutablePath: /usr/bin/empathy
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 
(20120425)
  ProcEnviron:
   LANGUAGE=en_AU:en
   PATH=(custom, no user)
   LANG=en_AU.UTF-8
   SHELL=/bin/bash
  SourcePackage: empathy
  UpgradeStatus: No upgrade log present (probably fresh install)
  XsessionErrors:
   (gnome-settings-daemon:3349): color-plugin-WARNING **: failed to get edid: 
unable to get EDID for output
   (gnome-settings-daemon:3349): color-plugin-WARNING **: unable to get EDID 
for xrandr-default: unable to get EDID for output
   (gnome-settings-daemon:3349): color-plugin-WARNING **: failed to reset 
xrandr-default gamma tables: gamma size is zero
   (compiz:3366): GConf-CRITICAL **: gconf_client_add_dir: assertion 
`gconf_valid_key (dirname, NULL)' failed
   (exe:4275): Gdk-WARNING **: XID collision, trouble ahead

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