Public bug reported: I have just updated my Linux Ubuntu 11.04 system to 11.10 and now Firefox is acting strangely. Before I was able to use the Download Helper conversion routine but now it has stopped working and I am not able to properly access the Video Downloader web site to ask for help from them.
They have a possible solution but I can not find the "Options" to effect the fix they recommened to another user who is experiencing the same problem. (Converting flv to wmv or mp4) Since I am fairly new to Linux I hope that there may be something that I forgot to do when setting up Firefox to use the Download Helper. The people at the Video Downloadhelper have assisted someone else with the following information link: http://forum.downloadhelper.net/content/help-needed-video- downloadhelper-ubuntu-linux-1110-64-bit At that link they state that the new Firefox/Linux 11.10 needed the Video Downloadhelper to have the "Options" details to be changed from "-b 1000kbs" to "-b 1000k" however they failed to detail where and how this information was to be found and changed. To make matters even more frustrating, for some reason, I am unable to sign onto their web site and I am unable to open a new account. In fact in order to report a problem on their web site it is nacessary to first sign onto their web site which I am blocked from doing. Could this be a problem with Firefox, their web site or with Ubuntu 11.10? I don't know. The questions still are: How do I get to the "Options" they speak of in Firefox to fix this problem? Can this be reached from the "Desktop" or must it be reached with some "Command Line" sequence? Where can the "Options" be found on Firefox or Video Downloadhelper in Firefox? I have been unable to contact the Video Download helper people so I hope you may be able to help since there seems to be something different with Firefox or possibly Ubuntu 11.10. (Everything worked fine with Ubuntu 11.04, the older Firefox and the older Video Download helper) Thank you, Polyprogrammer electro_gr...@yahoo.com ProblemType: Bug DistroRelease: Ubuntu 11.10 Package: firefox 12.0+build1-0ubuntu0.11.10.1 ProcVersionSignature: Ubuntu 3.0.0-19.33-generic 3.0.27 Uname: Linux 3.0.0-19-generic i686 NonfreeKernelModules: nvidia wl AddonCompatCheckDisabled: False AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. ApportVersion: 1.23-0ubuntu4 Architecture: i386 ArecordDevices: **** List of CAPTURE Hardware Devices **** card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: user 1677 F.... pulseaudio BuildID: 20120423123513 CRDA: Error: [Errno 2] No such file or directory Card0.Amixer.info: Card hw:0 'Intel'/'HDA Intel at 0xefffc000 irq 44' Mixer name : 'SigmaTel STAC9200' Components : 'HDA:83847690,102801c2,00102201 HDA:14f12bfa,14f100c3,00090000' Controls : 12 Simple ctrls : 7 Channel: release Date: Tue May 22 16:48:34 2012 ForcedLayersAccel: False IfupdownConfig: auto lo iface lo inet loopback InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012) IpRoute: default via 192.168.0.1 dev eth0 proto static 169.254.0.0/16 dev eth0 scope link metric 1000 192.168.0.0/24 dev eth0 proto kernel scope link src 192.168.0.101 metric 1 IwConfig: lo no wireless extensions. eth0 no wireless extensions. Plugins: Shockwave Flash - Lib=libflashplayer.so, Location=/usr/lib/flashplugin-installer Windows Media Player Plug-in 10 (compatible; Totem) - Lib=libtotem-gmp-plugin.so, Location=/usr/lib/mozilla/plugins QuickTime Plug-in 7.6.6 - Lib=libtotem-narrowspace-plugin.so, Location=/usr/lib/mozilla/plugins VLC Multimedia Plugin (compatible Totem 3.0.1) - Lib=libtotem-cone-plugin.so, Location=/usr/lib/mozilla/plugins DivX® Web Player - Lib=libtotem-mully-plugin.so, Location=/usr/lib/mozilla/plugins ProcEnviron: PATH=(custom, no username) LANG=en_US.UTF-8 SHELL=/bin/bash Profiles: Profile0 (Default) - LastVersion=12.0/20120423123513 (Running) RfKill: 0: dell-wifi: Wireless LAN Soft blocked: yes Hard blocked: yes RunningIncompatibleAddons: False SourcePackage: firefox UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/18/2006 dmi.bios.vendor: Dell Inc. dmi.bios.version: A07 dmi.board.name: 0KX350 dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA07:bd12/18/2006:svnDellInc.:pnLatitudeD620:pvr:rvnDellInc.:rn0KX350:rvr:cvnDellInc.:ct8:cvr: dmi.product.name: Latitude D620 dmi.sys.vendor: Dell Inc. ** Affects: firefox (Ubuntu) Importance: Undecided Status: New ** Tags: apport-bug i386 oneiric release-channel -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1003139 Title: Firefox does not convert with Downloadhelper in Linux 11.10 Status in “firefox” package in Ubuntu: New Bug description: I have just updated my Linux Ubuntu 11.04 system to 11.10 and now Firefox is acting strangely. Before I was able to use the Download Helper conversion routine but now it has stopped working and I am not able to properly access the Video Downloader web site to ask for help from them. They have a possible solution but I can not find the "Options" to effect the fix they recommened to another user who is experiencing the same problem. (Converting flv to wmv or mp4) Since I am fairly new to Linux I hope that there may be something that I forgot to do when setting up Firefox to use the Download Helper. The people at the Video Downloadhelper have assisted someone else with the following information link: http://forum.downloadhelper.net/content/help-needed-video- downloadhelper-ubuntu-linux-1110-64-bit At that link they state that the new Firefox/Linux 11.10 needed the Video Downloadhelper to have the "Options" details to be changed from "-b 1000kbs" to "-b 1000k" however they failed to detail where and how this information was to be found and changed. To make matters even more frustrating, for some reason, I am unable to sign onto their web site and I am unable to open a new account. In fact in order to report a problem on their web site it is nacessary to first sign onto their web site which I am blocked from doing. Could this be a problem with Firefox, their web site or with Ubuntu 11.10? I don't know. The questions still are: How do I get to the "Options" they speak of in Firefox to fix this problem? Can this be reached from the "Desktop" or must it be reached with some "Command Line" sequence? Where can the "Options" be found on Firefox or Video Downloadhelper in Firefox? I have been unable to contact the Video Download helper people so I hope you may be able to help since there seems to be something different with Firefox or possibly Ubuntu 11.10. (Everything worked fine with Ubuntu 11.04, the older Firefox and the older Video Download helper) Thank you, Polyprogrammer electro_gr...@yahoo.com ProblemType: Bug DistroRelease: Ubuntu 11.10 Package: firefox 12.0+build1-0ubuntu0.11.10.1 ProcVersionSignature: Ubuntu 3.0.0-19.33-generic 3.0.27 Uname: Linux 3.0.0-19-generic i686 NonfreeKernelModules: nvidia wl AddonCompatCheckDisabled: False AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. ApportVersion: 1.23-0ubuntu4 Architecture: i386 ArecordDevices: **** List of CAPTURE Hardware Devices **** card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: user 1677 F.... pulseaudio BuildID: 20120423123513 CRDA: Error: [Errno 2] No such file or directory Card0.Amixer.info: Card hw:0 'Intel'/'HDA Intel at 0xefffc000 irq 44' Mixer name : 'SigmaTel STAC9200' Components : 'HDA:83847690,102801c2,00102201 HDA:14f12bfa,14f100c3,00090000' Controls : 12 Simple ctrls : 7 Channel: release Date: Tue May 22 16:48:34 2012 ForcedLayersAccel: False IfupdownConfig: auto lo iface lo inet loopback InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012) IpRoute: default via 192.168.0.1 dev eth0 proto static 169.254.0.0/16 dev eth0 scope link metric 1000 192.168.0.0/24 dev eth0 proto kernel scope link src 192.168.0.101 metric 1 IwConfig: lo no wireless extensions. eth0 no wireless extensions. Plugins: Shockwave Flash - Lib=libflashplayer.so, Location=/usr/lib/flashplugin-installer Windows Media Player Plug-in 10 (compatible; Totem) - Lib=libtotem-gmp-plugin.so, Location=/usr/lib/mozilla/plugins QuickTime Plug-in 7.6.6 - Lib=libtotem-narrowspace-plugin.so, Location=/usr/lib/mozilla/plugins VLC Multimedia Plugin (compatible Totem 3.0.1) - Lib=libtotem-cone-plugin.so, Location=/usr/lib/mozilla/plugins DivX® Web Player - Lib=libtotem-mully-plugin.so, Location=/usr/lib/mozilla/plugins ProcEnviron: PATH=(custom, no username) LANG=en_US.UTF-8 SHELL=/bin/bash Profiles: Profile0 (Default) - LastVersion=12.0/20120423123513 (Running) RfKill: 0: dell-wifi: Wireless LAN Soft blocked: yes Hard blocked: yes RunningIncompatibleAddons: False SourcePackage: firefox UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/18/2006 dmi.bios.vendor: Dell Inc. dmi.bios.version: A07 dmi.board.name: 0KX350 dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA07:bd12/18/2006:svnDellInc.:pnLatitudeD620:pvr:rvnDellInc.:rn0KX350:rvr:cvnDellInc.:ct8:cvr: dmi.product.name: Latitude D620 dmi.sys.vendor: Dell Inc. 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