Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: nautilus (Ubuntu) Status: New => Confirmed
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to nautilus in Ubuntu. https://bugs.launchpad.net/bugs/1008117 Title: Nautilus suggests option for mounting hibernated ntfs partitions that could lead to data loss Status in NTFS-3G: New Status in “nautilus” package in Ubuntu: Confirmed Bug description: --- What happens: --- If a user tries to open an ntfs partition that has been hibernated while using Nautilus they will be presented with this dialog: ------------------------------------------ Unable to mount XP Error mounting: mount exited with exit code 14: Windows is hibernated, refused to mount. Failed to mount '/dev/sda3': Operation not permitted The NTFS partition is hibernated. Please resume and shutdown Windows properly, or mount the volume read-only with the 'ro' mount option, or mount the volume read-write with the 'remove_hiberfile' mount option. For example type on the command line: mount -t ntfs-3g -o remove_hiberfile /dev/sda3 /media/XP_ ------------------------------------------- The last suggestion, "mount the volume read-write with the 'remove_hiberfile' mount option," is problematic because doing this would delete the 'hiberfile.sys' file and cause the user to lose all information on the saved session--potentially including unsaved work. Here is a selection from the ntfs-3g manpage explaining this option: remove_hiberfile Unlike in case of read-only mount, the read-write mount is denied if the NTFS volume is hibernated. One needs either to resume Windows and shutdown it properly, or use this option which will remove the Windows hibernation file. Please note, this means that the saved Windows session will be completely lost. Use this option under your own responsibility. The fact that the exact command to do this is prominently displayed (and is the only command displayed) without any warning that this will delete the saved Windows session only aggravates the risk of data loss. --- What should happen: --- 1. If a command is to be prominently displayed it should be the command to mount the partition in read-only mode (see command below)--this is the only completely safe way to mount a hibernated ntfs-partition without risking data loss. mount -t ntfs-3g -o ro /dev/sda3 /media/XP_ 2. A warning should be included in the Nautilus dialog which explains that using the 'remove_hiberfile' option to mount the drive in read- write mode will require deleting the saved Windows session and losing any unsaved files. --- Steps to reproduce: --- 1. Hibernate a Windows installation 2. Boot Ubuntu 3. Attempt to open the Windows partition using Nautilus ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: nautilus 1:3.4.2-0ubuntu1 ProcVersionSignature: Ubuntu 3.2.0-24.39-generic 3.2.16 Uname: Linux 3.2.0-24-generic x86_64 NonfreeKernelModules: nvidia wl ApportVersion: 2.0.1-0ubuntu8 Architecture: amd64 Date: Sun Jun 3 22:08:06 2012 ExecutablePath: /usr/bin/nautilus GsettingsChanges: org.gnome.nautilus.window-state geometry '1192x655+56+24' InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012) SourcePackage: nautilus UpgradeStatus: Upgraded to precise on 2012-04-29 (34 days ago) XsessionErrors: (gnome-settings-daemon:1917): color-plugin-WARNING **: failed to get edid: unable to get EDID for output (gnome-settings-daemon:1917): color-plugin-WARNING **: unable to get EDID for xrandr-default: unable to get EDID for output (gnome-settings-daemon:1917): color-plugin-WARNING **: failed to reset xrandr-default gamma tables: gamma size is zero (compiz:1933): GConf-CRITICAL **: gconf_client_add_dir: assertion `gconf_valid_key (dirname, NULL)' failed To manage notifications about this bug go to: https://bugs.launchpad.net/ntfs-3g/+bug/1008117/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp