I have experienced the same issue. Unfortunately the whole of empathy hung, so I could not access "Debug menu". Only an xkill or killall would close empathy. The error would reoccur whenever I started empathy again.
A restart of my Gnome session (logout - login) solved the issue. I now can no longer reproduce the error. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to empathy in Ubuntu. https://bugs.launchpad.net/bugs/910021 Title: Cannot load Empathy Client accounts Status in “empathy” package in Ubuntu: Expired Bug description: Upgraded to 11.10 (from 10.04 via 10.10, 11.04). On system startup I get a dialogue saying: "There was an error while trying to connect to the Telepathy Account Manager. The error was: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken." And I am unable to change my status to 'online' ProblemType: Bug DistroRelease: Ubuntu 11.10 Package: empathy 3.2.0.1-0ubuntu1.1 ProcVersionSignature: Ubuntu 3.0.0-15.24-generic 3.0.13 Uname: Linux 3.0.0-15-generic i686 ApportVersion: 1.23-0ubuntu4 Architecture: i386 Date: Fri Dec 30 08:26:47 2011 ExecutablePath: /usr/bin/empathy ProcEnviron: PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: empathy UpgradeStatus: Upgraded to oneiric on 2011-12-29 (0 days ago) XsessionErrors: (empathy:2942): folks-WARNING **: Error preparing Backend 'telepathy': Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken. (Do:2989): Wnck-CRITICAL **: wnck_set_client_type got called multiple times. (empathy-accounts:3736): Gtk-WARNING **: Overriding tab label for notebook To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/910021/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp