No, it won't help track down the problem. And all of that information is already present on the bug report, so asking the reporter to provide it again is just wasting their time.
If it hangs, then the reporter needs to follow the steps in https://wiki.ubuntu.com/MozillaTeam/Bugs#Hangs.2C_or_excessive_CPU_usage. Without that information, this report isn't of any use whatsoever. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1020989 Title: firefox not closed some sites Status in “firefox” package in Ubuntu: Incomplete Bug description: i browse the www.kvb.co.in online web site, firefox hanged and not closed ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: firefox 13.0.1+build1-0ubuntu0.12.04.1 ProcVersionSignature: Ubuntu 3.2.0-26.41-generic-pae 3.2.19 Uname: Linux 3.2.0-26-generic-pae i686 AddonCompatCheckDisabled: False AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. ApportVersion: 2.0.1-0ubuntu10 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: seetha 2155 F.... pulseaudio BuildID: 20120615064004 CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found. Card0.Amixer.info: Card hw:0 'PCH'/'HDA Intel PCH at 0xfe420000 irq 45' Mixer name : 'Realtek ALC892' Components : 'HDA:10ec0892,80862017,00100302' Controls : 36 Simple ctrls : 19 Channel: release Date: Wed Jul 4 21:04:28 2012 ForcedLayersAccel: False IfupdownConfig: auto lo iface lo inet loopback InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012) IpRoute: default via 192.168.1.1 dev eth0 proto static 169.254.0.0/16 dev eth0 scope link metric 1000 192.168.1.0/24 dev eth0 proto kernel scope link src 192.168.1.2 metric 1 IwConfig: lo no wireless extensions. eth0 no wireless extensions. MostRecentCrashID: bp-300b799f-6962-4bf5-846a-953e32120410 Profiles: Profile0 (Default) - LastVersion=13.0.1/20120615064004 (In use) RfKill: RunningIncompatibleAddons: False SourcePackage: firefox SubmittedCrashIDs: bp-300b799f-6962-4bf5-846a-953e32120410 bp-05359fbe-6925-49b5-801c-a79602120410 bp-7571bf42-48ca-481f-bde5-70f2e2120327 UpgradeStatus: Upgraded to precise on 2012-04-28 (67 days ago) dmi.bios.date: 02/18/2011 dmi.bios.vendor: Intel Corp. dmi.bios.version: BEH6110H.86A.0020.2011.0218.1538 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: DH61WW dmi.board.vendor: Intel Corporation dmi.board.version: AAG23116-204 dmi.chassis.type: 3 dmi.modalias: dmi:bvnIntelCorp.:bvrBEH6110H.86A.0020.2011.0218.1538:bd02/18/2011:svn:pn:pvr:rvnIntelCorporation:rnDH61WW:rvrAAG23116-204:cvn:ct3:cvr: To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1020989/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
