Hi Jamie Strandboge (jdstrand), i perform the following command after receving your message and also i submited report.
$ apport-collect 1025852 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to empathy in Ubuntu. https://bugs.launchpad.net/bugs/1025852 Title: empathy wont connect to network from root login on ubuntu 12.04 fresh, without any update Status in “empathy” package in Ubuntu: Incomplete Bug description: i installed ubuntu 12.04 5 times, 3 times on my laptop, 1 time on my pc, and 1 time on my 8gb pendrive to boot from my companies machines. but the problem is empathy wont connect to network from root account, i installed ubuntu 12.04 freshly, without any single update, empathy accounts wont connect to network. i also tested on mobile internet, broadband internet, wireless network, but from only root login empathy got internet connectivity error. --- ApportVersion: 2.0.1-0ubuntu5 Architecture: i386 DistroRelease: Ubuntu 12.04 InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423) NonfreeKernelModules: wl Package: empathy 3.4.1-0ubuntu1 PackageArchitecture: i386 ProcEnviron: LANGUAGE=en_IN:en TERM=xterm PATH=(custom, no user) LANG=en_IN SHELL=/bin/bash ProcVersionSignature: Ubuntu 3.2.0-23.36-generic-pae 3.2.14 Tags: precise Uname: Linux 3.2.0-23-generic-pae i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/1025852/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp