Are there any errors in the error console when this happens?
(In future, please can you use Apport to report Thunderbird and Firefox
bugs? This requirement is documented in the bug reporting guidelines,
which we provide a link to on the bug submission form -
https://wiki.ubuntu.com/MozillaTeam/Bugs. Bugs that aren't reported with
Apport are generally closed with a comment asking you to resubmit now)
** Changed in: thunderbird (Ubuntu)
Status: New => Incomplete
** Also affects: thunderbird (Ubuntu Quantal)
Importance: Undecided
Status: Incomplete
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https://bugs.launchpad.net/bugs/1045259
Title:
Message count wrong in launcher and indicator
Status in “thunderbird” package in Ubuntu:
Incomplete
Status in “thunderbird” source package in Quantal:
Incomplete
Bug description:
The launcher and indicator menu display a number of unread messages.
This is very often (but not always) incorrect. See the attached image
for an example. There are no unread messages anywhere in my
Thunderbird folders, but the launcher icon shows 199. The indicator
menu does the same.
There are several bugs with incorrect number being displayed on them.
This is different to all of them.
Bug 850229 claims to have been fixed in oneiric. This still happens on
quantal.
Bug 856642 is about the launcher showing too small a number ("new" as
opposed to "unread"). In this bug the number is shown even if all
messages are read.
Bug 848774 seems to be consistent. This bug happens quite often but
not all the time. Otherwise the descriptions are very similar.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1045259/+subscriptions
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