Hi Daniel, and thank you for your report. Are you saying that both
update-manager *and* software-center are reporting internet connection
problems? I am also wondering if you are still seeing this symptom, or
if it has been resolved since.

Please let us know, and we can continue to help debug this from there.

Many thanks!

** Changed in: software-center (Ubuntu)
       Status: New => Incomplete

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1048660

Title:
  I can't install updates or additional software. After clicking install
  I get the error message "check internet connection". The connection is
  working fine.

Status in “software-center” package in Ubuntu:
  Incomplete

Bug description:
  dan@CamperPC:~$ software-center
  2012-09-10 14:58:15,310 - softwarecenter.ui.gtk3.em - INFO - EM's: 17 15 21
  dan@CamperPC:~$ 

  Description:  Ubuntu 11.10
  Release:      11.10

  dan@CamperPC:~$ apt-cache policy pkgname
  N: Unable to locate package pkgname
  dan@CamperPC:~$  software-center
  2012-09-10 15:03:00,451 - softwarecenter.ui.gtk3.em - INFO - EM's: 17 15 21
  apt-cache policy pkgname2012-09-10 15:03:12,845 - 
softwarecenter.backend.reviews - WARNING - Could not get usefulness from 
server, no username in config file

  2012-09-10 15:03:13,446 - softwarecenter.ui.gtk3.utils - INFO - 
Softwarecenter style provider for radiance Gtk theme: 
/usr/share/software-center/ui/gtk3/css/softwarecenter.css
  2012-09-10 15:03:38,395 - softwarecenter.db.update - WARNING - error 
processing: time data '' does not match format '%Y-%m-%d  %H:%M:%S' 
  2012-09-10 15:03:38,947 - softwarecenter.db.update - WARNING - error 
processing: time data '' does not match format '%Y-%m-%d  %H:%M:%S' 
  2012-09-10 15:03:41,548 - softwarecenter.db.update - WARNING - error 
processing: time data '' does not match format '%Y-%m-%d  %H:%M:%S' 
  2012-09-10 15:03:42,607 - softwarecenter.db.update - WARNING - error 
processing: time data '' does not match format '%Y-%m-%d  %H:%M:%S' 
  2012-09-10 15:03:48,277 - softwarecenter.ui.gtk3.app - INFO - 
software-center-agent finished with status 0

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: software-center 5.0.6
  ProcVersionSignature: Ubuntu 3.0.0-24.40-generic-pae 3.0.38
  Uname: Linux 3.0.0-24-generic-pae i686
  ApportVersion: 1.23-0ubuntu4
  Architecture: i386
  Date: Mon Sep 10 14:54:27 2012
  EcryptfsInUse: Yes
  InstallationMedia: Ubuntu-Netbook 10.10 "Maverick Meerkat" - Release i386 
(20101007)
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  SourcePackage: software-center
  UpgradeStatus: Upgraded to oneiric on 2012-07-14 (58 days ago)

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