Hi, Dano, as you've instructed, I've run apport-collect 1059359 and sent to Launchpad.
Till, I'm also attaching the outputs from DebuggingPrinterProblems, including cups error_logs after trying three prints, the first of which was successful at normal print settings. Also attached is the printer detection section outputs, and a picture of the printer output. Regards, Aurosutru ** Attachment added: "3 Prints from HP Deskjet D1360 in Ubuntu 12.04, top one is OK.JPG" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1059359/+attachment/3371331/+files/3%20Prints%20from%20HP%20Deskjet%20D1360%20in%20Ubuntu%2012.04%2C%20top%20one%20is%20OK.JPG -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1059359 Title: Cannot print high resolution in 12.04 - worked in 11.10 Status in “cups” package in Ubuntu: Incomplete Bug description: Printing high resolution images with an HP Deskjet D1360 stopped working after upgrading from 11.10 to 12.04 two days ago. The print is stretched about 50% vertically and is black and white, without any color. Low-res image printing seems OK. I have installed all software updates and HPLIP, which previously worked. I understand the issue is known for some printers, perhaps due to the change from Poppler to Ghostscript discussed in bug 998087. Attempting the workaround described there and in http://ubuntuforums.org/showthread.php?t=2022997 gave strange results for onscreen windows, including inability to move them and loss of the three top buttons, which were fortunately undo-able with the listed reset command. Thanks. --- ApportVersion: 2.0.1-0ubuntu13 Architecture: i386 DistroRelease: Ubuntu 12.04 InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423) Lpstat: device for Deskjet_D1300_2: hp:/usb/Deskjet_D1300_series?serial=CN7592J29604ND MachineType: Dell Inc. Latitude D510 Package: cups 1.5.3-0ubuntu4 PackageArchitecture: i386 Papersize: a4 PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: 3.3V 32-bit PC Card PpdFiles: Deskjet_D1300_2: HP Deskjet d1300 Series, hpcups 3.12.9 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-31-generic-pae root=UUID=c2b8b1a0-b394-4dc3-b32f-996073b7f9ad ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.2.0-31.50-generic-pae 3.2.28 Tags: precise running-unity Uname: Linux 3.2.0-31-generic-pae i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lp lpadmin plugdev sambashare sudo dmi.bios.date: 04/27/2005 dmi.bios.vendor: Dell Inc. dmi.bios.version: A01 dmi.board.name: 0N8719 dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA01:bd04/27/2005:svnDellInc.:pnLatitudeD510:pvr:rvnDellInc.:rn0N8719:rvr:cvnDellInc.:ct8:cvr: dmi.product.name: Latitude D510 dmi.sys.vendor: Dell Inc. mtime.conffile..etc.cups.cupsd.conf: 2012-10-04T15:17:50.597514 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1059359/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp