Dear Mr. Penalver et al.,
Thanks for looking into this. I'm sorry I was not able to submit a
bug report. As mentioned in the text of my report, I did follow the
instructions you provided by email but was unable to generate a bug
report. Is there any way I can work around the program not generating a
bug report, beyond the instructions given? Thanks.
-Jacob
On Tue, Oct 23, 2012 at 9:39 AM, Christopher M. Penalver <
christopher.penal...@gmx.com> wrote:
> Jacob Cram, thank you for reporting this and helping make Ubuntu better.
> However, your crash report is missing. Please follow these instructions to
> have apport report a new bug about your crash that can be dealt with by the
> automatic retracer. One may execute at a terminal:
> cd /var/crash && sudo rm -r * && sudo sudo apt-get update && sudo apt-get
> -y upgrade && sudo apt-get -y install libreoffice-dbg uno-libs3-dbg ure-dbg
> && sudo service apport start force_start=1
>
> If you are running the Ubuntu Stable Release you might need to enable
> apport in /etc/default/apport and restart.
>
> Now reproduce the crash, then open your file manager, navigate to your
> /var/crash directory and open the crash report you wish to submit.
> If this fails you will have to open a terminal and file your report with
> 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash
> is the crash you would like to report. If you get an error that you aren't
> allowed to access this report you will have to file it with 'sudo
> ubuntu-bug /var/crash/_my_crash_report.crash'. Please follow
> https://wiki.ubuntu.com/LibreOfficeBugWrangling when you file this crash
> report so the necessary information is provided.
>
> I'm closing this bug report since the process outlined above will
> automatically open a new bug report which can then dealt with more
> efficiently.
>
> Thank you for your understanding.
>
> Helpful bug reporting tips:
> https://help.ubuntu.com/community/ReportingBugs
>
> ** Changed in: libreoffice (Ubuntu)
> Status: New => Invalid
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1070402
>
> Title:
> libreoffice impress crashes if I select view modes other than normal
> does not create crash report
>
> Status in “libreoffice” package in Ubuntu:
> Invalid
>
> Bug description:
> I recently reported the error listed below.
> I was informed to also submit a bug report and took the following
> additional steps
>
> at command line entered:
> sudo apt-get update && sudo apt-get -y upgrade && sudo apt-get -y
> install libreoffice-dbg uno-libs3-dbg ure-dbg && sudo service apport start
> force_start=1
>
> checked to make sure apport was enabled, it was
> duplicated the error
> looked in the folder /var/crash
>
> There does not seem to be a bug report that gets generated in response
> to this crash. However, there is another bug report that seems to get
> generated when libreoffice crashes for other, more sporadic reasons.
> I restarted the computer. Re crashed libreoffice. Still no new error
> message.
> So apparently libreoffice or apport is not regestering this as a crash.
> Is there a work-around?
>
> My original description of the problem is as follows:
> Every time I select Outline, Notes or Handout view modes, either from
> the tabs over the slide or the view menu, libreoffice immediiately
> closes. If I am running from the terminal I get the following error
> message, repeated a number of times.
>
> (soffice:3490): GLib-GObject-CRITICAL **: g_object_unref: assertion
> `G_IS_OBJECT (object)' failed.
>
>
> 1) Ubuntu 12.04.1 LTS
> 2)
> Installed: 1:3.5.4-0ubuntu1.1
> Candidate: 1:3.5.4-0ubuntu1.1
> Version table:
> *** 1:3.5.4-0ubuntu1.1 0
> 500 http://us.archive.ubuntu.com/ubuntu/ precise-updates/main
> amd64 Packages
> 500 http://security.ubuntu.com/ubuntu/ precise-security/main
> amd64 Packages
> 100 /var/lib/dpkg/status
> 1:3.5.2-2ubuntu1 0
> 500 http://us.archive.ubuntu.com/ubuntu/ precise/main amd64
> Packages
> 3) When I click on the outine, notes or handout view modes, I expected
> to be shown my presentation through those view modes.
> 4) The program crashes every time.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 12.04
> Package: libreoffice 1:3.5.4-0ubuntu1.1
> ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30
> Uname: Linux 3.2.0-32-generic x86_64
> NonfreeKernelModules: nvidia
> ApportVersion: 2.0.1-0ubuntu14
> Architecture: amd64
> Date: Mon Oct 22 19:10:15 2012
> InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64
> (20120425)
> ProcEnviron:
> TERM=xterm
> PATH=(custom, no user)
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: libreoffice
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> ProblemType: Bug
> DistroRelease: Ubuntu 12.04
> Package: libreoffice-writer 1:3.5.4-0ubuntu1.1
> ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30
> Uname: Linux 3.2.0-32-generic x86_64
> NonfreeKernelModules: nvidia
> ApportVersion: 2.0.1-0ubuntu14
> Architecture: amd64
> Date: Tue Oct 23 08:20:35 2012
> InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64
> (20120425)
> ProcEnviron:
> TERM=xterm
> PATH=(custom, no user)
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: libreoffice
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070402/+subscriptions
>
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to libreoffice in Ubuntu.
https://bugs.launchpad.net/bugs/1070402
Title:
libreoffice impress crashes if I select view modes other than normal
does not create crash report
Status in “libreoffice” package in Ubuntu:
Invalid
Bug description:
I recently reported the error listed below.
I was informed to also submit a bug report and took the following additional
steps
at command line entered:
sudo apt-get update && sudo apt-get -y upgrade && sudo apt-get -y install
libreoffice-dbg uno-libs3-dbg ure-dbg && sudo service apport start force_start=1
checked to make sure apport was enabled, it was
duplicated the error
looked in the folder /var/crash
There does not seem to be a bug report that gets generated in response to
this crash. However, there is another bug report that seems to get generated
when libreoffice crashes for other, more sporadic reasons.
I restarted the computer. Re crashed libreoffice. Still no new error
message.
So apparently libreoffice or apport is not regestering this as a crash. Is
there a work-around?
My original description of the problem is as follows:
Every time I select Outline, Notes or Handout view modes, either from
the tabs over the slide or the view menu, libreoffice immediiately
closes. If I am running from the terminal I get the following error
message, repeated a number of times.
(soffice:3490): GLib-GObject-CRITICAL **: g_object_unref: assertion
`G_IS_OBJECT (object)' failed.
1) Ubuntu 12.04.1 LTS
2)
Installed: 1:3.5.4-0ubuntu1.1
Candidate: 1:3.5.4-0ubuntu1.1
Version table:
*** 1:3.5.4-0ubuntu1.1 0
500 http://us.archive.ubuntu.com/ubuntu/ precise-updates/main amd64
Packages
500 http://security.ubuntu.com/ubuntu/ precise-security/main amd64
Packages
100 /var/lib/dpkg/status
1:3.5.2-2ubuntu1 0
500 http://us.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
3) When I click on the outine, notes or handout view modes, I expected to
be shown my presentation through those view modes.
4) The program crashes every time.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: libreoffice 1:3.5.4-0ubuntu1.1
ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30
Uname: Linux 3.2.0-32-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.0.1-0ubuntu14
Architecture: amd64
Date: Mon Oct 22 19:10:15 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64
(20120425)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: libreoffice
UpgradeStatus: No upgrade log present (probably fresh install)
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: libreoffice-writer 1:3.5.4-0ubuntu1.1
ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30
Uname: Linux 3.2.0-32-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.0.1-0ubuntu14
Architecture: amd64
Date: Tue Oct 23 08:20:35 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64
(20120425)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: libreoffice
UpgradeStatus: No upgrade log present (probably fresh install)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070402/+subscriptions
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