This bug still exists in 12.10 (Quetzalcoatl, or whatever the crazy code name is this time) and I presume 12.04 as well. Now it says "authentication failure" after logging in and out too many times. Still no indication to the user that they should wait a while before trying to log in.
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to empathy in Ubuntu. https://bugs.launchpad.net/bugs/666108 Title: empathy does not display AOL OSCAR too-frequent-login ban message to users Status in “empathy” package in Ubuntu: Confirmed Bug description: Binary package hint: empathy The AOL Instant Messenger protocol bars users from logging in if they log in and out of their accounts too many times in rapid succession. When this happens in other clients, such as Adium (for OSX) and Slick (for Symbian), a message is popped up to the user informing them that they are barred from logging in, and letting them know not to try again for 10 minutes, or the length of the ban will be increased. From empathy, I logged in and out of my account a bunch of times, forgetting about this rule. Eventually, empathy just stopped signing me in, and only gave a cryptic 'Network error' message. I kept hitting the button to try again, without success or further explanation. Then, I remembered the too-frequent-logins rule, and I tried signing in from another client. I discovered that I had triggered the ban. Empathy had provided no information about this ban to me. UBUNTU RELEASE: 10.10 with latest updates as of 2010-10-24 empathy VERSION: 2.32.0-0ubuntu2 telepathy-haze VERSION: 0.4.0-1 REPRODUCIBLE: Always STEPS TO REPRODUCE: Sign in and out of an AIM account a bunch of times in rapid succession. WHAT HAPPENS: Eventually, empathy stops signing you in, but provides no error message except 'Network error'. If you enable EMPATHY_DEBUG and check the empathy logs, you only see an error message about a network error and another error message for not being able to get an 'owner' for the account name. If you enable HAZE_DEBUG and look in the haze logs, you see the text of the ban message from AOL's OSCAR servers. WHAT SHOULD HAPPEN: Telepathy-haze needs to communicate the relevant reason for the login failure to Empathy, and Empathy needs to display that to the user. I am not sure where the message is getting lost (that is, is telepathy- haze not sending it properly, or is empathy not displaying it). This problem needs to get fixed, otherwise our users may accidentally trigger lengthy bans by trying to reconnect after the ban message has been sent from AOL's servers. ProblemType: Bug DistroRelease: Ubuntu 10.10 Package: empathy 2.32.0-0ubuntu2 ProcVersionSignature: Ubuntu 2.6.35-22.35-generic 2.6.35.4 Uname: Linux 2.6.35-22-generic x86_64 NonfreeKernelModules: nvidia Architecture: amd64 Date: Sun Oct 24 22:31:23 2010 InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429) ProcEnviron: LC_COLLATE=C PATH=(custom, user) LANG=en_US.utf8 SHELL=/bin/bash SourcePackage: empathy To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/666108/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
