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A vendor brought a strange USC behavior to my attention: USC hides
reviews for all distros except the one the user is currently running.
The reason they don't like this is that it causes their sales to plummet
every time Ubuntu has a new release, and then it takes a while for
positive reviews to build up again.
I understand that we want to give customers the most relevant data for
their purchases, but it seems counter-productive to hide data which may
or may not be relevant instead of just tagging it to indicate that it
may not apply. In many cases, the quality of a product is unaffected by
the platform it's running on, and even more often, a history of good (or
bad) reviews is helpful for building confidence that it will continue to
be good (or bad) even on a brand new distro.
Instead of hiding the reviews for other platforms, we should probably
attach a note of some sort indicating the version of Ubuntu the review
was about, the version of the product, and possibly even some data about
the hardware the reviewer used. These things could be used as
search/filter patterns if the user explicitly searches, but otherwise I
think we should show the full review history. I find this approach
useful on my Android devices, at least... I can see whether the product
is good in general, and then if I want to get more specific, I can
search for reviews matching my particular device.
** Affects: software-center (Ubuntu)
Importance: Medium
Assignee: Matthew Paul Thomas (mpt)
Status: New
** Affects: ubuntu-webcatalog
Importance: Medium
Status: Confirmed
** Tags: u1-support
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USC hides reviews for other distro series instead of tagging
https://bugs.launchpad.net/bugs/1074129
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