I'm thinking this is related to ubuntu-online-accounts, which I can't
get to authenticate to my google apps account.  If i try to add through
control center -> ubuntu online accounts, i get "An error occured while
loading the authentication page" but can't figure out more details.
what package provieds the ubuntu online accounts control panel?  should
i link it to this bug?

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https://bugs.launchpad.net/bugs/1064113

Title:
  can't connect to google apps gchat account "account requires
  authorisation"

Status in Chat app, and Telepathy user interface:
  New
Status in “empathy” package in Ubuntu:
  Triaged

Bug description:
  I have a google apps gtalk jabber account configured in empathy that
  refuses to connect after upgrading to quantal.  Error message "account
  requires authorisation" appears in the contact list.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: empathy 3.6.0.3-0ubuntu1
  ProcVersionSignature: Ubuntu 3.5.0-17.27-generic 3.5.5
  Uname: Linux 3.5.0-17-generic x86_64
  ApportVersion: 2.6.1-0ubuntu1
  Architecture: amd64
  Date: Mon Oct  8 16:02:38 2012
  InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Release Candidate amd64 
(20100419.1)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: empathy
  UpgradeStatus: Upgraded to quantal on 2012-10-05 (3 days ago)

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