Public bug reported:
I recently bought a GenesisIV from pcspecialist.co.uk. It is a re-badged
Clevo W250ENQ.
The sub-woofer functions fine in Windows (which I have since removed),
but doesn't work in Ubuntu. speaker-test produces pink noise for the
left and right channel, but nothing for LFE (the sub-woofer). There's a
greyed-out sub-woofer volume slider in the pulseaudio widget (see
attachment), but I think this might be a red herring. I've tried
adjusting/unmuting all the channels in alsamixer, but doesn't seem to do
anything.
The module I'm using is snd-hda-intel and the codec is VIA VT1802.
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: alsa-base 1.0.25+dfsg-0ubuntu3
ProcVersionSignature: Ubuntu 3.5.0-18.29-generic 3.5.7
Uname: Linux 3.5.0-18-generic x86_64
ApportVersion: 2.6.1-0ubuntu6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: jamie 1578 F.... pulseaudio
Date: Tue Nov 20 19:23:36 2012
InstallationDate: Installed on 2012-11-20 (0 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
LANGUAGE=en_GB:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_GB.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Speaker, Internal
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: Only some of outputs are working
Title: [W250ENQ / W270ENQ, VIA VT1802, Speaker, Internal] Playback problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/01/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.5
dmi.board.asset.tag: Tag 12345
dmi.board.name: W250ENQ / W270ENQ
dmi.board.vendor: CLEVO CO.
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd06/01/2012:svnCLEVOCO.:pnW250ENQ/W270ENQ:pvrNotApplicable:rvnCLEVOCO.:rnW250ENQ/W270ENQ:rvrNotApplicable:cvnNoEnclosure:ct9:cvrN/A:
dmi.product.name: W250ENQ / W270ENQ
dmi.product.version: Not Applicable
dmi.sys.vendor: CLEVO CO.
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug quantal running-unity
** Attachment added: "Screenshot of pulseaudio subwoofer option"
https://bugs.launchpad.net/bugs/1081263/+attachment/3439694/+files/Screenshot%20from%202012-11-20%2013%3A09%3A33.png
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https://bugs.launchpad.net/bugs/1081263
Title:
[W250ENQ / W270ENQ, VIA VT1802, Speaker, Internal] Internal sub-woofer
does not work
Status in “alsa-driver” package in Ubuntu:
New
Bug description:
I recently bought a GenesisIV from pcspecialist.co.uk. It is a re-
badged Clevo W250ENQ.
The sub-woofer functions fine in Windows (which I have since removed),
but doesn't work in Ubuntu. speaker-test produces pink noise for the
left and right channel, but nothing for LFE (the sub-woofer). There's
a greyed-out sub-woofer volume slider in the pulseaudio widget (see
attachment), but I think this might be a red herring. I've tried
adjusting/unmuting all the channels in alsamixer, but doesn't seem to
do anything.
The module I'm using is snd-hda-intel and the codec is VIA VT1802.
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: alsa-base 1.0.25+dfsg-0ubuntu3
ProcVersionSignature: Ubuntu 3.5.0-18.29-generic 3.5.7
Uname: Linux 3.5.0-18-generic x86_64
ApportVersion: 2.6.1-0ubuntu6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: jamie 1578 F.... pulseaudio
Date: Tue Nov 20 19:23:36 2012
InstallationDate: Installed on 2012-11-20 (0 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
LANGUAGE=en_GB:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_GB.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Speaker, Internal
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: Only some of outputs are working
Title: [W250ENQ / W270ENQ, VIA VT1802, Speaker, Internal] Playback problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/01/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.5
dmi.board.asset.tag: Tag 12345
dmi.board.name: W250ENQ / W270ENQ
dmi.board.vendor: CLEVO CO.
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd06/01/2012:svnCLEVOCO.:pnW250ENQ/W270ENQ:pvrNotApplicable:rvnCLEVOCO.:rnW250ENQ/W270ENQ:rvrNotApplicable:cvnNoEnclosure:ct9:cvrN/A:
dmi.product.name: W250ENQ / W270ENQ
dmi.product.version: Not Applicable
dmi.sys.vendor: CLEVO CO.
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