The problem here, which happens on sites from time to time, is that they
use lazy poorly written UA sniffing to check if they support a browser.
I've seen plenty of sites, frequently banks, that have a list of UAs
they support and have their site automatically say they don't support
any others. Their whitelist gets the working site and everyone else gets
an error message or broken code. It breaks for Linux not because of
anything having to do with Firefox or Linux, but because in their lazy
world Linux doesn't even exist. It looks for the versions of Firefox it
supports on Windows and Mac, then assumes the rest are incompatible.
It's irritating, but it happens (though less frequently these days, I
think). In these instances it's not that Mozilla is treating Linux as
anything other than a Tier 1 platform, it's the site doing it.

Aside from hacking around it with UA spoofing, as mentioned above, the
only recourse for things like this is to tell the site to fix it. After
I confirmed this bug it needed a little more investigation, and one of
use probably should've done so and moved this to the Technical
Evangelism component to have someone ask them to fix it, though sadly,
that often goes nowhere too. Sorry. Glad it's fixed now, though.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/575897

Title:
  No text cursor for login on CitiCard website

Status in The Mozilla Firefox Browser:
  Invalid
Status in “firefox” package in Ubuntu:
  Triaged

Bug description:
  Binary package hint: firefox

  The cursor disappears on the first login line of the login form of the
  CitiCard website after a second or two and is unrecoverable.  While it
  is present, it is inactive.  This is not a problem with Google Chrome,
  nor with any other website using Firefox in my experience.  It is
  annoying to have to use two web browsers in order to get my work done
  and so would appreciate your remedying this issue.

  Greg Morgansen

  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: firefox 3.6.3+nobinonly-0ubuntu4
  ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
  Uname: Linux 2.6.32-21-generic i686
  NonfreeKernelModules: nvidia wl
  Architecture: i386
  Date: Wed May  5 09:57:36 2010
  FirefoxPackages:
   firefox 3.6.3+nobinonly-0ubuntu4
   firefox-gnome-support 3.6.3+nobinonly-0ubuntu4
   firefox-branding 3.6.3+nobinonly-0ubuntu4
   abroswer N/A
   abrowser-branding N/A
  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
  ProcEnviron:
   LANG=en_US.utf8
   SHELL=/bin/bash
  SourcePackage: firefox

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