Dave,

Unfortunately, these newer Motorola devices appear as... wait for it...
a CDROM drive.

The CD image contains the installer for some windows software that they
want you to run, which will send a magic USB packet to the phone to
switch it into MTP mode. That's really what's going on. I haven't found
any useful information about this online, so it doesn't appear anyone's
reverse engineered the magic packet. Sad sad sad.

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https://bugs.launchpad.net/bugs/903422

Title:
  Ubuntu does not work with Samsung Galaxy phones ( Unable to open raw
  device 0)

Status in GVFS:
  Fix Released
Status in “gmtp” package in Ubuntu:
  Invalid
Status in “gvfs” package in Ubuntu:
  Fix Released
Status in “udev” package in Ubuntu:
  Invalid
Status in “gmtp” source package in Precise:
  Invalid
Status in “gvfs” source package in Precise:
  Confirmed
Status in “udev” source package in Precise:
  Invalid
Status in “gmtp” source package in Quantal:
  Invalid
Status in “gvfs” source package in Quantal:
  Confirmed
Status in “udev” source package in Quantal:
  Invalid

Bug description:
  If your device is not supported please open a new bug specifying:
  * device in question (make / model / release)
  * output of `mtp-detect` when the device is attached
  * output of `lsusb` when the device is attached

  This bug will be a catch all for recent Samsung Nexus & Nexus 7, or
  please comment what other recent Andorid 4.x devices are affected.

  Yes there is a lag in providing support for the most recent devices.
  As soon as the fixes are available, SRUs will follow.

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