wow. this is obviously a problem for a number of people, so it is disappointing that the ubuntu developer reaction is to discount and invalidate this bug. we are all trying to help make ubuntu better, why be dismissive about that?
since the graphics is crashing, it is extremely difficult to capture dmesg or the i915_error_state. but i did get lucky and managed to get in a virtual terminal after about 20 minutes of rebooting and trying. attached please find the three requested attachments (next two in next posts--how do you add multiple attachments?). ** Attachment added: "dmesg" https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1158293/+attachment/3616700/+files/dmesg -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1158293 Title: xserver-xorg-video-intel causes xserver to crash Status in “xserver-xorg-video-intel” package in Ubuntu: Incomplete Bug description: Updated system to 3.2.0-39-generic-pae #62-Ubuntu SMP. Rebooted and logged into KDE. After a variable amount of time usually 1 to 5 minutes the screen would freeze although most times I could still move the mouse pointer. Had to hard reset to get the system up again. Did 'sudo apt-get purge xserver-xorg-video-intel'. Restarted system and was able to login and use kde okay with no problems. I assume that the video driver now being used is VESA? Reinstalled xserver-xorg-video-intel. Rebooted and then logged into KDE. Problem with screen freezing returned. Description: Ubuntu 12.04.2 LTS Release: 12.04 xserver-xorg-video-intel: Installed: (none) Candidate: 2:2.17.0-1ubuntu4.3 Version table: 2:2.17.0-1ubuntu4.3 0 500 http://gb.archive.ubuntu.com/ubuntu/ precise-updates/main i386 Packages 2:2.17.0-1ubuntu4 0 500 http://gb.archive.ubuntu.com/ubuntu/ precise/main i386 Packages ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: xserver-xorg-video-intel (not installed) ProcVersionSignature: Ubuntu 3.2.0-39.62-generic-pae 3.2.39 Uname: Linux 3.2.0-39-generic-pae i686 ApportVersion: 2.0.1-0ubuntu17.1 Architecture: i386 Date: Thu Mar 21 13:08:39 2013 InstallationMedia: Kubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012) MarkForUpload: True ProcEnviron: LANGUAGE=en_GB:en TERM=xterm PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: xserver-xorg-video-intel UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.0.1-0ubuntu17.1 Architecture: i386 DistroRelease: Ubuntu 12.04 InstallationMedia: Kubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012) MarkForUpload: True Package: xserver-xorg-video-intel 2:2.17.0-1ubuntu4.3 PackageArchitecture: i386 ProcEnviron: LANGUAGE=en_GB:en TERM=xterm PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 3.2.0-39.62-generic-pae 3.2.39 Tags: precise Uname: Linux 3.2.0-39-generic-pae i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare --- ApportVersion: 2.0.1-0ubuntu17.1 Architecture: i386 DistroRelease: Ubuntu 12.04 InstallationMedia: Kubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012) MarkForUpload: True Package: xserver-xorg-video-intel 2:2.17.0-1ubuntu4.3 PackageArchitecture: i386 ProcEnviron: LANGUAGE=en_GB:en TERM=xterm PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 3.2.0-39.62-generic-pae 3.2.39 Tags: precise Uname: Linux 3.2.0-39-generic-pae i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1158293/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp