Forgot to mention the scanner is an HP c4580 all-in-one. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to simple-scan in Ubuntu. https://bugs.launchpad.net/bugs/1167826
Title: Simple scan produces wrong size documents Status in “simple-scan” package in Ubuntu: New Bug description: This is my first bug report, hope it will be helpful. There are several similar reports, most of which are classified as duplicates of https://bugs.launchpad.net/simple-scan/+bug/550856 I'm reporting this as new because the above mentioned report is treated as a feature request (wishlist), maybe the description wasn't precise enough. Running Simple Scan 3.6.0 on Ubuntu Studio 12.10, three issues occur: 1. Setting page size in preferences doesn't affect the size of a scanned document. Regardless of this setting scanning and saving produces a document 216 x 297 mm 2. crop does not produce expected results. Simple Scan saves documents cropped to "A4" as 211 x 297 mm 3. Document metadata states that the document was created on Jan 1st, 1970. Attached is a screenshot of evince reading file properties. Thank you for any help, Alf ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: simple-scan 3.6.0-0ubuntu1 ProcVersionSignature: Ubuntu 3.5.0-27.30-lowlatency 3.5.7.7 Uname: Linux 3.5.0-27-lowlatency i686 ApportVersion: 2.6.1-0ubuntu10 Architecture: i386 Date: Thu Apr 11 11:22:04 2013 DriverPackageVersions: libsane 1.0.23-0ubuntu1 libsane-extras 1.0.22.2ubuntu1 hplip 3.12.6-3ubuntu4 hpoj N/A InstallationDate: Installed on 2012-11-24 (137 days ago) InstallationMedia: Ubuntu-Studio 12.10 "Quantal Quetzal" - Release i386 (20121017.1) MachineType: TOSHIBA SATELLITE P850 MarkForUpload: True ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-27-lowlatency root=UUID=317888b1-3d7a-483c-a5d0-18c62442febc ro quiet splash vt.handoff=7 SourcePackage: simple-scan UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/03/2012 dmi.bios.vendor: TOSHIBA dmi.bios.version: 1.10 dmi.board.asset.tag: * dmi.board.name: QFKAA dmi.board.vendor: TOSHIBA dmi.board.version: 1.00 dmi.chassis.asset.tag: * dmi.chassis.type: 10 dmi.chassis.vendor: TOSHIBA dmi.chassis.version: * dmi.modalias: dmi:bvnTOSHIBA:bvr1.10:bd03/03/2012:svnTOSHIBA:pnSATELLITEP850:pvrPSPKAE-00E001N5:rvnTOSHIBA:rnQFKAA:rvr1.00:cvnTOSHIBA:ct10:cvr*: dmi.product.name: SATELLITE P850 dmi.product.version: PSPKAE-00E001N5 dmi.sys.vendor: TOSHIBA To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1167826/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp