Everyone who has this problem, can you run sudo aa-complain cupsd
if you have not yet done so and then do the stuff you wanted to do in the web interface? Please tell whether the web interface works for you now and, independent whether it actually works, attach /var/log/syslog to this bug report. Thanks. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1157766 Title: CUPS web interface authentication fails in Raring Status in “cups” package in Ubuntu: Incomplete Bug description: When I try to modify a printer in http://localhost:631/printers I am prompted to authenticate as usual, but my username and my password do not work. I have already checked that my user belongs to the lpadmin group. However I can use system-config-printer. I have attached the cups error_log in debug mode (LogLevel debug). ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: cups 1.6.2-1 ProcVersionSignature: Ubuntu 3.8.0-13.23-generic 3.8.3 Uname: Linux 3.8.0-13-generic x86_64 ApportVersion: 2.9.2-0ubuntu1 Architecture: amd64 Date: Wed Mar 20 15:46:42 2013 InstallationDate: Installed on 2013-03-16 (4 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130315) MachineType: ASUSTeK Computer Inc. U36SD MarkForUpload: True Papersize: a4 PpdFiles: HL2270DW: Generic PCL Laser Printer MFCJ6510DW: Brother MFC-J6510DW CUPS BRFAX: Brother BRMFCFAX for CUPS ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-13-generic root=UUID=ec9aa77a-fa22-4668-b846-38058c29cf00 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/12/2011 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: U36SD.205 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: U36SD dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrU36SD.205:bd07/12/2011:svnASUSTeKComputerInc.:pnU36SD:pvr1.0:rvnASUSTeKComputerInc.:rnU36SD:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.name: U36SD dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1157766/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp