Public bug reported: Printing a test page results in 2 pages: 1st a PCL header page; 2nd compressed streaks of pixels I am new to Ubuntu and am not sure whether this is a CUPS problem or an hplip problem. The printer prints jobs correctly from Window 7.
ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: cups 1.6.1-0ubuntu11.3 ProcVersionSignature: Ubuntu 3.5.0-26.42-generic 3.5.7.6 Uname: Linux 3.5.0-26-generic i686 NonfreeKernelModules: wl ApportVersion: 2.6.1-0ubuntu10 Architecture: i386 CurrentDmesg: [ 30.786403] vboxdrv: fAsync=1 offMin=0x4f9d5 offMax=0x4f9d5 [ 30.786501] vboxdrv: TSC mode is 'asynchronous', kernel timer mode is 'normal'. [ 30.786503] vboxdrv: Successfully loaded version 4.1.18_Ubuntu (interface 0x00190000). [ 30.804744] vboxpci: IOMMU not found (not registered) [ 31.823250] init: plymouth-stop pre-start process (1559) terminated with status 1 Date: Thu Apr 11 12:10:23 2013 InstallationDate: Installed on 2012-12-20 (111 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017.2) Lpstat: device for Officejet_4620: hp:/net/Officejet_4620_series?ip=192.168.1.102 device for Officejet_4620_fax: hpfax:/net/Officejet_4620_series?ip=192.168.1.102 MachineType: Acer Extensa 4420 MarkForUpload: True Papersize: letter PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: no card PpdFiles: Officejet_4620_fax: HP Fax4 hpcups Officejet_4620: HP Officejet 4620 Series, hpcups 3.13.4 ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-26-generic root=UUID=56764ab0-b1b0-4506-8a8b-f4e6835324bb ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2008 dmi.bios.vendor: Phoenix Technologies LTD dmi.bios.version: V1.17 dmi.board.name: Extensa 4420 dmi.board.vendor: Acer dmi.board.version: Rev dmi.chassis.asset.tag: None dmi.chassis.type: 1 dmi.chassis.vendor: Acer dmi.chassis.version: None dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.17:bd03/25/2008:svnAcer:pnExtensa4420:pvr0100:rvnAcer:rnExtensa4420:rvrRev:cvnAcer:ct1:cvrNone: dmi.product.name: Extensa 4420 dmi.product.version: 0100 dmi.sys.vendor: Acer ** Affects: cups (Ubuntu) Importance: Undecided Status: New ** Tags: apport-bug i386 quantal -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1168036 Title: hp4620 prints junk Status in “cups” package in Ubuntu: New Bug description: Printing a test page results in 2 pages: 1st a PCL header page; 2nd compressed streaks of pixels I am new to Ubuntu and am not sure whether this is a CUPS problem or an hplip problem. The printer prints jobs correctly from Window 7. ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: cups 1.6.1-0ubuntu11.3 ProcVersionSignature: Ubuntu 3.5.0-26.42-generic 3.5.7.6 Uname: Linux 3.5.0-26-generic i686 NonfreeKernelModules: wl ApportVersion: 2.6.1-0ubuntu10 Architecture: i386 CurrentDmesg: [ 30.786403] vboxdrv: fAsync=1 offMin=0x4f9d5 offMax=0x4f9d5 [ 30.786501] vboxdrv: TSC mode is 'asynchronous', kernel timer mode is 'normal'. [ 30.786503] vboxdrv: Successfully loaded version 4.1.18_Ubuntu (interface 0x00190000). [ 30.804744] vboxpci: IOMMU not found (not registered) [ 31.823250] init: plymouth-stop pre-start process (1559) terminated with status 1 Date: Thu Apr 11 12:10:23 2013 InstallationDate: Installed on 2012-12-20 (111 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017.2) Lpstat: device for Officejet_4620: hp:/net/Officejet_4620_series?ip=192.168.1.102 device for Officejet_4620_fax: hpfax:/net/Officejet_4620_series?ip=192.168.1.102 MachineType: Acer Extensa 4420 MarkForUpload: True Papersize: letter PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: no card PpdFiles: Officejet_4620_fax: HP Fax4 hpcups Officejet_4620: HP Officejet 4620 Series, hpcups 3.13.4 ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-26-generic root=UUID=56764ab0-b1b0-4506-8a8b-f4e6835324bb ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2008 dmi.bios.vendor: Phoenix Technologies LTD dmi.bios.version: V1.17 dmi.board.name: Extensa 4420 dmi.board.vendor: Acer dmi.board.version: Rev dmi.chassis.asset.tag: None dmi.chassis.type: 1 dmi.chassis.vendor: Acer dmi.chassis.version: None dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.17:bd03/25/2008:svnAcer:pnExtensa4420:pvr0100:rvnAcer:rnExtensa4420:rvrRev:cvnAcer:ct1:cvrNone: dmi.product.name: Extensa 4420 dmi.product.version: 0100 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1168036/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp