** Also affects: xserver-xorg-video-intel (Ubuntu)
   Importance: Undecided
       Status: New

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https://bugs.launchpad.net/bugs/997470

Title:
  apport-gpu-error-intel.py keep crashing for 4-5 times on every reboot

Status in “xdiagnose” package in Ubuntu:
  Won't Fix
Status in “xserver-xorg-video-intel” package in Ubuntu:
  New
Status in “xdiagnose” source package in Precise:
  Fix Released
Status in “xserver-xorg-video-intel” source package in Precise:
  New

Bug description:
  [Impact]
  Apport is disabled in the release itself, so this hook should not be getting 
triggered at all.  However, for some users it does.  This wouldn't be a big 
deal, except it also gets triggered in cases where no GPU lockup was 
experienced (aka False GPU lockups - bug #983640), which gives poor user 
experience.

  [Development Fix]
  Since we want any and all GPU lockup reports in the development release, we 
leave things as they are, and focus on getting a targeted fix to just #983640.

  [Stable Fix]
  Since we don't intend for the GPU lockup hook to be run at all, whether or 
not Apport is enabled, in the stable release we forcefully disable the udev 
hook entirely.

  If someone does specifically want this enabled, they'd need to also
  manually enable apport and so forth, in addition to re-enabling this
  udev rule.  But I think it'd probably be easier for these people to
  just manually collect the gpu dump and dmesg directly, so don't expect
  anyone to need the script.

  [Test Case]
  The issues have been strange corner case problems that seem to be highly 
hardware-specific, and not synthetically reproducible.
  1.  On affected hardware, boot into a regular user session normally

  Expected Behavior:  No apport popups about GPU lockups
  Broken Behavior:  Apport pops up dialog about a GPU lockup bug, when nothing 
of the sort had actually happened.

  [Regression Potential]
  None really, as this is just disabling functionality we don't need enabled in 
the release.

  The class of regressions to watch for with this would be udev-related
  problems, or odd apport behaviors.  But I don't think anything
  untoward is remotely likely to happen.

  [Original Report]
  I installed ubuntu 12.04 recently on a DELL inspiron 1440 notebook. I think 
the chipset is GM45 something. I am quite fresh on linux operation system. I do 
not know how could I solve this problem. It seems not only me have this problem.

  I install ubuntu 12.04 64bit and windows 7 64bit on my notebook. Every
  time I enter the ubuntu, I will notify me this problem for 4-5 times.
  It say "sorry, Ubuntu 12.04 has experienced an internal error". the
  detail are as follows:

  ExecutablePath
  /usr/share/apport/apport-gpu-error-intel.py
  Package
  xserver-xorg-xideo-intel2:2.17.0-1ubuntu4
  ProblemType
  Crash
  Title
  [gm45] GPU lockup EIR: 0x00000010 PGTBL_ER: 0x00100000

  ApportVerion
  2.0.1-0ubuntu7
  Architecture
  amd64
  .........

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: xdiagnose 2.5
  ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
  Uname: Linux 3.2.0-24-generic x86_64
  .tmp.unity.support.test.0:

  ApportVersion: 2.0.1-0ubuntu7
  Architecture: amd64
  CompizPlugins: 
[core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell]
  CompositorRunning: compiz
  CurrentDmesg: [  139.311070] init: plymouth-stop pre-start process (3041) 
terminated with status 1
  Date: Thu May 10 14:30:41 2012
  DistUpgraded: Fresh install
  DistroCodename: precise
  DistroVariant: ubuntu
  GraphicsCard:
   Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller 
[8086:2a42] (rev 07) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:02cf]
     Subsystem: Dell Device [1028:02cf]
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 
(20120425)
  MachineType: Dell Inc. Inspiron 1440
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic 
root=UUID=dd6a65d6-fbb6-46ab-9fd5-1a1c48907d47 ro quiet splash vt.handoff=7
  SourcePackage: xdiagnose
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/29/2009
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A03
  dmi.board.name: 0K138P
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA03:bd07/29/2009:svnDellInc.:pnInspiron1440:pvr:rvnDellInc.:rn0K138P:rvr:cvnDellInc.:ct8:cvr:
  dmi.product.name: Inspiron 1440
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.7.8-0ubuntu1
  version.ia32-libs: ia32-libs 20090808ubuntu35
  version.libdrm2: libdrm2 2.4.32-1ubuntu1
  version.libgl1-mesa-dri: libgl1-mesa-dri 8.0.2-0ubuntu3
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 8.0.2-0ubuntu3
  version.xserver-xorg-core: xserver-xorg-core 2:1.11.4-0ubuntu10.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.0-0ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 
1:6.14.99~git20111219.aacbd629-0ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.17.0-1ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:0.0.16+git20111201+b5534a1-1build2

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