Till, you hit the nail on the head!!!!!!! You are wonderful!!!!!!!! I have no way of going back to my 12.10 installs since they have all been updated to 13.04. But I ran some tests on 13.04. Here are the results: IcedTea-7-jre - current version from repository - fails Oracle 1.7.0_17 - from http://www.webupd8.org - fails IcedTea-6-jre - current version from repository - works perfectly Oracle 1.6.0_43 - from http://www.webupd8.org - works perfectly Windows 7 with Java 7, Update 17 - works perfectly
I have verified these results on two machines. Overall, I hadn't had any problems that I knew of with Java 7 on Ubuntu. But for doing this printing from the court house records (and your description of how it works is perfect - I just hadn't figured out that it might have been a Java problem instead of a printing problem) apparently there is a problem with how Ubuntu, or Linux in general, handles getting the images using Java 7, either IcedTea or Oracle. Using Java 7 in Windows to do the same printing works perfectly, so it seems like it isn't an issue with Java 7 on the court house end. I am most happy now that I can print the documents again in Ubuntu without having to shut down and reboot in Windows just to print a deed. Is there any additional testing I can do to help out the developers solve the issue with Java 7? Thank you so very much for your assistance!!!!!!! Don -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1066932 Title: Documents Retrived as Tiff Images Print as Blank Pages Status in “cups” package in Ubuntu: Invalid Status in “openjdk-7” package in Ubuntu: New Bug description: I print deeds and other documents from court house records. They are accessed by a browser through java. Both Firefox and Chrome work fine. Java is used to retrieve these documents for viewing. For printing, there is a special button to click for printing which allows page selection, printer selection, etc. The pages are retrieved to the printer as TIFF images. When printing them in 12.04 using cups 1.5.3-0ubuntu4 evertything is fine. When trying to print them in 12.10 with cups 1.6.1-0ubuntu10 the pages are blank. This happens whether or not I'm printing to a printer or using cups-pdf. When I click the print button in 12.04, the process says fetching page 1, printing page 1, fetching page 2, printing page 2, etc. In 12.10 the process shows the same thing, but the time fetching is about 3 times longer than in 12.04. As I said, In 12.10 the images are blank. In 12.04 the document prints perfectly. In the lsb_release -rd in the terminal, the release just shows as Ubuntu 12.10. Since both 12.04 and 12.10 both appear to be using the same java release, and since I have the same browser versions and they are current on both systems, the only thing different is the version of cups between the two systems. ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: cups 1.6.1-0ubuntu10 ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5 Uname: Linux 3.5.0-17-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 15 10:55:06 2012 InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Beta amd64 (20120926) KernLog: Oct 15 10:33:01 don-NY553AAR-ABA-e9220y kernel: [ 2221.071917] SGI XFS with ACLs, security attributes, realtime, large block/inode numbers, no debug enabled Lpstat: device for HP-Officejet-Pro-8000-A809: hp:/net/Officejet_Pro_8000_A809?ip=192.168.10.104 device for ML-1710: usb://Samsung/ML-1710?serial=6101-03042537580 device for PDF: cups-pdf:/ MachineType: HP-Pavilion NY553AAR-ABA e9220y Papersize: letter PpdFiles: PDF: Generic CUPS-PDF Printer HP-Officejet-Pro-8000-A809: HP Officejet Pro 8000 a809, hpcups 3.12.6 ML-1710: Samsung ML-1710, 2.0.0 ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic root=UUID=7376c9ea-59af-48b1-b54e-facecc160ff8 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/22/2010 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 5.09 dmi.board.name: ALOE dmi.board.vendor: FOXCONN dmi.board.version: 1.01 dmi.chassis.type: 3 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5.09:bd01/22/2010:svnHP-Pavilion:pnNY553AAR-ABAe9220y:pvr:rvnFOXCONN:rnALOE:rvr1.01:cvnHewlett-Packard:ct3:cvr: dmi.product.name: NY553AAR-ABA e9220y dmi.sys.vendor: HP-Pavilion To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1066932/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
