Tommy_CZ, thank you for reporting this and helping make Ubuntu better. However, your crash report is missing. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal: cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y upgrade && sudo apt-get -y install libreoffice-dbg uno-libs3-dbg ure-dbg && sudo service apport start force_start=1
If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart. Now reproduce the crash, then open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit. If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. If you run the command against the crash report and it does nothing, you may be affected by https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921 . In order to WORKAROUND this, one would need to open the following file via a command line: gksudo gedit /etc/apport/crashdb.conf and comment out the line: 'problem_types': ['Bug', 'Package'], Save, close, and try to file the crash report again via: ubuntu-bug /var/crash/_my_crash_report.crash Please follow https://wiki.ubuntu.com/LibreOfficeBugWrangling when you file this crash report so the necessary information is provided. I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thank you for your understanding. Helpful bug reporting tips: https://help.ubuntu.com/community/ReportingBugs ** Changed in: libreoffice (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1170335 Title: writer crashes silently without ability to recover document Status in “libreoffice” package in Ubuntu: Invalid Bug description: I was just writing my diploma work, when writer crashed silently (!!!). After that, it tried to recover the document, but changes were gone. I was typing about 10mins. ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: libreoffice-writer 1:4.0.2-0ubuntu1 ProcVersionSignature: Ubuntu 3.8.0-18.28-generic 3.8.6 Uname: Linux 3.8.0-18-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.9.2-0ubuntu8 Architecture: amd64 Date: Thu Apr 18 14:27:30 2013 InstallationDate: Installed on 2013-02-25 (51 days ago) InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130213) MarkForUpload: True ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=cs_CZ.UTF-8 SHELL=/bin/bash SourcePackage: libreoffice UpgradeStatus: Upgraded to raring on 2013-04-02 (16 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1170335/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
