Public bug reported: Please help me report this bug to the correct project.
Today, my Uncle purchased a new Laptop. It is an ASUS F75A, having the following network card: lspci | grep -i wireless 02:00.0 Network controller: Atheros Communications Inc. AR9485 Wireless Network Adapter (rev 01) I've installed Ubuntu 13.04 onto this machine, and each time I log in and click on the network-manager indicator, it is in the following state: 1) "Enable Wi-Fi" is NOT check and it is GRAYED OUT. 2) "wi-fi is disabled by hardware switch" The work around I've discovered is not acceptable, because it only resolves the issue for one session: 1) sudo rmmod -f asus_nb_wmi 2) Toggle wi-fi, by holding down the function key and pressing f2 (fn-f2). Note: if don't do step one, the wi-fi only stays enabled for about 4 seconds and then resorts back to the previous state mentioned above. The user (my Uncle), must do this each and everytime he logs into his laptop, in order to consume wi-fi. Also, due to his condition, he's practically incapable of these seemingly simple steps. Note: Before removing Windows 7, Window 7 was able to (appearantly) automatically turn on the hardware switch and connect to the wireless network (recurringly) on each login. However, in Ubuntu, the hardware switch is always OFF after login, and I must rmmod before toggling the hardware switch with fn-f2. Ideally, I'd like this laptop to function like any other laptop I've installed Ubuntu onto. So, how can I acheive that? Also, how can I put this issue in front of the eyes that can prevent this issue for others who purchase an ASUS F75A? ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: network-manager 0.9.8.0-0ubuntu6 ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8 Uname: Linux 3.8.0-19-generic x86_64 ApportVersion: 2.9.2-0ubuntu8 Architecture: amd64 CRDA: country TW: (2402 - 2472 @ 40), (3, 27) (5270 - 5330 @ 40), (3, 17), DFS (5735 - 5815 @ 40), (3, 30) Date: Wed Apr 24 01:48:48 2013 IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2013-04-24 (0 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130423.1) IpRoute: default via 192.168.7.1 dev wlan0 proto static 169.254.0.0/16 dev wlan0 scope link metric 1000 192.168.7.0/24 dev wlan0 proto kernel scope link src 192.168.7.36 metric 9 MarkForUpload: True NetworkManager.state: [main] NetworkingEnabled=true WirelessEnabled=true WWANEnabled=true WimaxEnabled=true ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: network-manager UpgradeStatus: No upgrade log present (probably fresh install) nmcli-con: NAME UUID TYPE TIMESTAMP TIMESTAMP-REAL AUTOCONNECT READONLY DBUS-PATH Wired connection 1 65281c64-6702-4ff0-bc4e-1b1c2c7b3b4a 802-3-ethernet 1366784897 Wed 24 Apr 2013 01:28:17 AM CDT yes no /org/freedesktop/NetworkManager/Settings/1 Video Surveillance 7f736f06-a4e9-4340-a9cf-b293812ca247 802-11-wireless 1366786097 Wed 24 Apr 2013 01:48:17 AM CDT yes no /org/freedesktop/NetworkManager/Settings/0 nmcli-dev: DEVICE TYPE STATE DBUS-PATH eth0 802-3-ethernet unavailable /org/freedesktop/NetworkManager/Devices/1 wlan0 802-11-wireless connected /org/freedesktop/NetworkManager/Devices/0 nmcli-nm: RUNNING VERSION STATE NET-ENABLED WIFI-HARDWARE WIFI WWAN-HARDWARE WWAN running 0.9.8.0 connected enabled enabled enabled enabled disabled ** Affects: network-manager (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug raring ** Description changed: Please help me report this bug to the correct project. Today, my Uncle purchased a new Laptop. It is an ASUS F75A, having the following network card: lspci | grep -i wireless 02:00.0 Network controller: Atheros Communications Inc. AR9485 Wireless Network Adapter (rev 01) I've installed Ubuntu 13.04 onto this machine, and each time I log in and click on the network-manager indicator, it is in the following state: 1) "Enable Wi-Fi" is NOT check and it is GRAYED OUT. 2) "wi-fi is disabled by hardware switch" - The work around I've discovered is not acceptable, because only resolves the issue for one session: + The work around I've discovered is not acceptable, because it only resolves the issue for one session: 1) sudo rmmod -f asus_nb_wmi 2) Toggle wi-fi, by holding down the function key and pressing f2 (fn-f2). - Note: if don't do step one, the wi-fi only stays enabled for about 4 seconds and the resorts back to the previous state mentioned above. + Note: if don't do step one, the wi-fi only stays enabled for about 4 seconds and then resorts back to the previous state mentioned above. The user (my Uncle), must do this each and everytime he logs into his - laptop, in order to consume wi-fi. + laptop, in order to consume wi-fi. Also, due to his condition, he's + practically incapable of these seemingly simple steps. Note: Before removing Windows 7, Window 7 was able to (appearantly) automatically turn on the hardware switch and connect to the wireless network (recurringly) on each login. However, in Ubuntu, the hardware switch is always OFF after login, and I must rmmod before toggling the hardware switch with fn-f2. Ideally, I'd like this laptop to function like any other laptop I've installed Ubuntu onto. So, how can I acheive that? Also, how can I put this issue in front of the eyes that can prevent this issue for others who purchase an ASUS F75A? ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: network-manager 0.9.8.0-0ubuntu6 ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8 Uname: Linux 3.8.0-19-generic x86_64 ApportVersion: 2.9.2-0ubuntu8 Architecture: amd64 CRDA: - country TW: - (2402 - 2472 @ 40), (3, 27) - (5270 - 5330 @ 40), (3, 17), DFS - (5735 - 5815 @ 40), (3, 30) + country TW: + (2402 - 2472 @ 40), (3, 27) + (5270 - 5330 @ 40), (3, 17), DFS + (5735 - 5815 @ 40), (3, 30) Date: Wed Apr 24 01:48:48 2013 IfupdownConfig: - # interfaces(5) file used by ifup(8) and ifdown(8) - auto lo - iface lo inet loopback + # interfaces(5) file used by ifup(8) and ifdown(8) + auto lo + iface lo inet loopback InstallationDate: Installed on 2013-04-24 (0 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130423.1) IpRoute: - default via 192.168.7.1 dev wlan0 proto static - 169.254.0.0/16 dev wlan0 scope link metric 1000 - 192.168.7.0/24 dev wlan0 proto kernel scope link src 192.168.7.36 metric 9 + default via 192.168.7.1 dev wlan0 proto static + 169.254.0.0/16 dev wlan0 scope link metric 1000 + 192.168.7.0/24 dev wlan0 proto kernel scope link src 192.168.7.36 metric 9 MarkForUpload: True NetworkManager.state: - [main] - NetworkingEnabled=true - WirelessEnabled=true - WWANEnabled=true - WimaxEnabled=true + [main] + NetworkingEnabled=true + WirelessEnabled=true + WWANEnabled=true + WimaxEnabled=true ProcEnviron: - TERM=xterm - PATH=(custom, no user) - XDG_RUNTIME_DIR=<set> - LANG=en_US.UTF-8 - SHELL=/bin/bash + TERM=xterm + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=en_US.UTF-8 + SHELL=/bin/bash RfKill: - 0: phy0: Wireless LAN - Soft blocked: no - Hard blocked: no + 0: phy0: Wireless LAN + Soft blocked: no + Hard blocked: no SourcePackage: network-manager UpgradeStatus: No upgrade log present (probably fresh install) nmcli-con: - NAME UUID TYPE TIMESTAMP TIMESTAMP-REAL AUTOCONNECT READONLY DBUS-PATH - Wired connection 1 65281c64-6702-4ff0-bc4e-1b1c2c7b3b4a 802-3-ethernet 1366784897 Wed 24 Apr 2013 01:28:17 AM CDT yes no /org/freedesktop/NetworkManager/Settings/1 - Video Surveillance 7f736f06-a4e9-4340-a9cf-b293812ca247 802-11-wireless 1366786097 Wed 24 Apr 2013 01:48:17 AM CDT yes no /org/freedesktop/NetworkManager/Settings/0 + NAME UUID TYPE TIMESTAMP TIMESTAMP-REAL AUTOCONNECT READONLY DBUS-PATH + Wired connection 1 65281c64-6702-4ff0-bc4e-1b1c2c7b3b4a 802-3-ethernet 1366784897 Wed 24 Apr 2013 01:28:17 AM CDT yes no /org/freedesktop/NetworkManager/Settings/1 + Video Surveillance 7f736f06-a4e9-4340-a9cf-b293812ca247 802-11-wireless 1366786097 Wed 24 Apr 2013 01:48:17 AM CDT yes no /org/freedesktop/NetworkManager/Settings/0 nmcli-dev: - DEVICE TYPE STATE DBUS-PATH - eth0 802-3-ethernet unavailable /org/freedesktop/NetworkManager/Devices/1 - wlan0 802-11-wireless connected /org/freedesktop/NetworkManager/Devices/0 + DEVICE TYPE STATE DBUS-PATH + eth0 802-3-ethernet unavailable /org/freedesktop/NetworkManager/Devices/1 + wlan0 802-11-wireless connected /org/freedesktop/NetworkManager/Devices/0 nmcli-nm: - RUNNING VERSION STATE NET-ENABLED WIFI-HARDWARE WIFI WWAN-HARDWARE WWAN - running 0.9.8.0 connected enabled enabled enabled enabled disabled + RUNNING VERSION STATE NET-ENABLED WIFI-HARDWARE WIFI WWAN-HARDWARE WWAN + running 0.9.8.0 connected enabled enabled enabled enabled disabled -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to network-manager in Ubuntu. https://bugs.launchpad.net/bugs/1172151 Title: ASUS F75A wi-fi disabled by hardware switch Status in “network-manager” package in Ubuntu: New Bug description: Please help me report this bug to the correct project. Today, my Uncle purchased a new Laptop. It is an ASUS F75A, having the following network card: lspci | grep -i wireless 02:00.0 Network controller: Atheros Communications Inc. AR9485 Wireless Network Adapter (rev 01) I've installed Ubuntu 13.04 onto this machine, and each time I log in and click on the network-manager indicator, it is in the following state: 1) "Enable Wi-Fi" is NOT check and it is GRAYED OUT. 2) "wi-fi is disabled by hardware switch" The work around I've discovered is not acceptable, because it only resolves the issue for one session: 1) sudo rmmod -f asus_nb_wmi 2) Toggle wi-fi, by holding down the function key and pressing f2 (fn-f2). Note: if don't do step one, the wi-fi only stays enabled for about 4 seconds and then resorts back to the previous state mentioned above. The user (my Uncle), must do this each and everytime he logs into his laptop, in order to consume wi-fi. Also, due to his condition, he's practically incapable of these seemingly simple steps. Note: Before removing Windows 7, Window 7 was able to (appearantly) automatically turn on the hardware switch and connect to the wireless network (recurringly) on each login. However, in Ubuntu, the hardware switch is always OFF after login, and I must rmmod before toggling the hardware switch with fn-f2. Ideally, I'd like this laptop to function like any other laptop I've installed Ubuntu onto. So, how can I acheive that? Also, how can I put this issue in front of the eyes that can prevent this issue for others who purchase an ASUS F75A? ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: network-manager 0.9.8.0-0ubuntu6 ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8 Uname: Linux 3.8.0-19-generic x86_64 ApportVersion: 2.9.2-0ubuntu8 Architecture: amd64 CRDA: country TW: (2402 - 2472 @ 40), (3, 27) (5270 - 5330 @ 40), (3, 17), DFS (5735 - 5815 @ 40), (3, 30) Date: Wed Apr 24 01:48:48 2013 IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2013-04-24 (0 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130423.1) IpRoute: default via 192.168.7.1 dev wlan0 proto static 169.254.0.0/16 dev wlan0 scope link metric 1000 192.168.7.0/24 dev wlan0 proto kernel scope link src 192.168.7.36 metric 9 MarkForUpload: True NetworkManager.state: [main] NetworkingEnabled=true WirelessEnabled=true WWANEnabled=true WimaxEnabled=true ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: network-manager UpgradeStatus: No upgrade log present (probably fresh install) nmcli-con: NAME UUID TYPE TIMESTAMP TIMESTAMP-REAL AUTOCONNECT READONLY DBUS-PATH Wired connection 1 65281c64-6702-4ff0-bc4e-1b1c2c7b3b4a 802-3-ethernet 1366784897 Wed 24 Apr 2013 01:28:17 AM CDT yes no /org/freedesktop/NetworkManager/Settings/1 Video Surveillance 7f736f06-a4e9-4340-a9cf-b293812ca247 802-11-wireless 1366786097 Wed 24 Apr 2013 01:48:17 AM CDT yes no /org/freedesktop/NetworkManager/Settings/0 nmcli-dev: DEVICE TYPE STATE DBUS-PATH eth0 802-3-ethernet unavailable /org/freedesktop/NetworkManager/Devices/1 wlan0 802-11-wireless connected /org/freedesktop/NetworkManager/Devices/0 nmcli-nm: RUNNING VERSION STATE NET-ENABLED WIFI-HARDWARE WIFI WWAN-HARDWARE WWAN running 0.9.8.0 connected enabled enabled enabled enabled disabled To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/network-manager/+bug/1172151/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp