I can try reproducing the crash, just tell me how to generate the info you need.
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1186641 Title: X server freezes on connecting second screen Status in “xserver-xorg-video-intel” package in Ubuntu: Incomplete Bug description: Hi. I use a DVI -> HDMI screen to connect my external monitor to my laptop. Sometimes, instead of creating another workspace and filling both of the screens, Ubuntu just puts the image from my laptop screen half and half between my laptop and second screen, and if cable is left connected for more than a few seconds, freezes the X server. I am still able to move my mouse, however clicks have no effect on it. Today, I tried connecting my second screen and the first image split between two screens like described above. I quickly disconnected it and plugged it back in again, to find that the same thing happened. Upon the third try, I left it in a bit longer and the X server froze like described above. ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: xorg 1:7.7+1ubuntu4 ProcVersionSignature: Ubuntu 3.8.0-23.34-generic 3.8.11 Uname: Linux 3.8.0-23-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.9.2-0ubuntu8 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true Date: Sat Jun 1 23:01:04 2013 DistUpgraded: 2013-04-25 17:11:46,487 DEBUG enabling apt cron job DistroCodename: raring DistroVariant: ubuntu DkmsStatus: rts_bpp, 1.1, 3.0.0-17-generic, x86_64: builtError! Could not locate dkms.conf file. File: does not exist. rts_bpp, 1.1, 3.5.0-27-generic, x86_64: installed DpkgLog: ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller]) Subsystem: CLEVO/KAPOK Computer Device [1558:2702] InstallationDate: Installed on 2012-04-26 (401 days ago) InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) MachineType: System76, Inc. Gazelle Professional MarkForUpload: True ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-23-generic root=UUID=96551326-e461-4071-ab9c-0e81ad7015d7 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: Upgraded to raring on 2013-04-25 (37 days ago) dmi.bios.date: 05/16/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: Gazelle Professional dmi.board.vendor: System76, Inc. dmi.board.version: gazp7 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd05/16/2012:svnSystem76,Inc.:pnGazelleProfessional:pvrgazp7:rvnSystem76,Inc.:rnGazelleProfessional:rvrgazp7:cvnNoEnclosure:ct9:cvrN/A: dmi.product.name: Gazelle Professional dmi.product.version: gazp7 dmi.sys.vendor: System76, Inc. version.compiz: compiz 1:0.9.9~daily13.04.18.1~13.04-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.43-0ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 9.1.1-0ubuntu3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 9.1.1-0ubuntu3 version.xserver-xorg-core: xserver-xorg-core 2:1.13.3-0ubuntu6 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2b2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.1.0-0ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.21.6-0ubuntu4 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.7-0ubuntu1 xserver.bootTime: Sat Jun 1 22:38:45 2013 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.version: 2:1.13.3-0ubuntu6 xserver.video_driver: intel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1186641/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp