Thank you for the reply. I attached the output of hp-logcapture  for 
your review.

On 06/11/2013 01:34 AM, goutam kodu wrote:
> Hi Ralph,
>
> Can you run, command  'hp-logcapture' in terminal  and provide us the
> log files to analyze the problem.
>
> Thanks
> Goutam
>


** Attachment added: "hplip_troubleshoot_logs.tar.gz"
   
https://bugs.launchpad.net/bugs/1187559/+attachment/3701483/+files/hplip_troubleshoot_logs.tar.gz

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https://bugs.launchpad.net/bugs/1187559

Title:
  can't print using hplip 3.13.5.  Keep getting text with "@PJL SET
  JOBATTR="JobAcct3..."

Status in HP Linux Imaging and Printing:
  New
Status in “hplip” package in Ubuntu:
  New

Bug description:
  ran both hp-check -t and hp-doctor -- Here is the hp-check report:

  Check types:                                                                  
  
  a. EXTERNALDEP - External Dependencies                                        
  
  b. GENERALDEP - General Dependencies (required both at compile and run time)  
  
  c. COMPILEDEP - Compile time Dependencies                                     
  
  d. [All are run-time checks]                                                  
  
  PYEXT SCANCONF QUEUES PERMISSION                                              
  

  Status Types:
      OK
      MISSING       - Missing Dependency or Permission or Plug-in
      INCOMPAT      - Incompatible dependency-version or Plugin-version

  
  ---------------
  | SYSTEM INFO |
  ---------------

   Kernel: 3.2.0-45-generic-pae #70-Ubuntu SMP Wed May 29 20:31:05 UTC 2013 
GNU/Linux
   Host: ralph-GC668AA-ABA-SR5110NX
  localhost
   Proc: 3.2.0-45-generic-pae #70-Ubuntu SMP Wed May 29 20:31:05 UTC 2013 
GNU/Linux
   Distribution: ubuntu 12.04
   Bitness: 32 bit

  
  -----------------------
  | HPLIP CONFIGURATION |
  -----------------------

  HPLIP-Version: HPLIP 3.13.5
  HPLIP-Home: /usr/share/hplip
  HPLIP-Installation: Auto installation is supported for ubuntu distro  12.04 
version 

  Current contents of '/etc/hp/hplip.conf' file:
  # hplip.conf.  Generated from hplip.conf.in by configure.

  [hplip]
  version=3.13.5

  [dirs]
  home=/usr/share/hplip
  run=/var/run
  ppd=/usr/share/ppd/HP
  ppdbase=/usr/share/ppd
  doc=/usr/share/doc/hplip-3.13.5
  icon=/usr/share/applications
  cupsbackend=/usr/lib/cups/backend
  cupsfilter=/usr/lib/cups/filter
  drv=/usr/share/cups/drv/hp
  bin=/usr/bin

  # Following values are determined at configure time and cannot be changed.
  [configure]
  network-build=yes
  libusb01-build=no
  pp-build=no
  gui-build=yes
  scanner-build=yes
  fax-build=yes
  dbus-build=yes
  cups11-build=no
  doc-build=yes
  shadow-build=no
  hpijs-install=no
  foomatic-drv-install=no
  foomatic-ppd-install=no
  foomatic-rip-hplip-install=no
  hpcups-install=yes
  cups-drv-install=yes
  cups-ppd-install=no
  internal-tag=3.13.5
  restricted-build=no
  ui-toolkit=qt4
  qt3=no
  qt4=yes
  policy-kit=no
  hpijs-only-build=no
  lite-build=no
  udev-acl-rules=yes
  udev_sysfs_rules=no
  hpcups-only-build=no
  hpijs-only-build=no

  
  Current contents of '/var/lib/hp/hplip.state' file:
  [plugin]
  installed = 1
  eula = 1
  version = 3.13.5


  Current contents of '~/.hplip/hplip.conf' file:
  [upgrade]
  notify_upgrade = true
  last_upgraded_time = 1370229886
  pending_upgrade_time = 0
  latest_available_version = 3.13.5

  [settings]
  systray_visible = 0
  systray_messages = 1

  [last_used]
  device_uri = "hpfax:/usb/Officejet_6600?serial=CN25N2H1GC05RN"
  printer_name = Officejet_6600
  working_dir = .

  [commands]
  scan = /usr/bin/xsane -V %SANE_URI%

  [refresh]
  rate = 30
  enable = false
  type = 1

  [polling]
  enable = false
  interval = 5
  device_list = 

  [fax]
  voice_phone = 
  email_address = 

  [installation]
  date_time = 06/04/2013 14:14:54
  version = 3.13.5

  
   <Package-name>        <Package-Desc>      <Required/Optional> <Min-Version> 
<Installed-Version> <Status>   <Comment>

  --------------------------
  |  External Dependencies |
  --------------------------

   gs                   Ghostscript               REQUIRED        7.05          
  9.05            OK         -
   network              Network-wget              OPTIONAL        -             
  1.13.4          OK         -
   dbus                 DBus                      REQUIRED        -             
  1.4.18          OK         -
   scanimage            Shell-Scanning            OPTIONAL        1.0           
  1.0.22          OK         -
   policykit            Admin-Policy-framework    OPTIONAL        -             
  0.104           OK         -
   xsane                SANE-GUI                  OPTIONAL        0.9           
  0.998           OK         -
   cups                 CUPS                      REQUIRED        1.1           
  1.5.3           OK         'CUPS Scheduler is running'

  -------------------------
  |  General Dependencies |
  -------------------------

   reportlab            Python-PDF-Lib            OPTIONAL        2.0           
  2.5             OK         -
   libcrypto            OpenSSL-Crypto-Lib        REQUIRED        -             
  1.0.1           OK         -
   pil                  Python-Image-Lib          OPTIONAL        -             
  1.1.7           OK         -
   pyqt4-dbus           PyQt4-DBUS                REQUIRED        4.0           
  4.9.1           OK         -
   libjpeg              JPEG-Lib                  REQUIRED        -             
  -               OK         -
   libpthread           POSIX-Threads-Lib         REQUIRED        -             
  2.15            OK         -
   python-dbus          Python-DBUS               REQUIRED        0.80.0        
  1.0.0           OK         -
   python-devel         Python-SDK                REQUIRED        2.2           
  2.7.3           OK         -
   pyqt4                Python-Qt4                REQUIRED        4.0           
  4.9.1           OK         -
   cups-devel           CUPS-SDK                  REQUIRED        -             
  1.5.3           OK         -
   sane-devel           SANE-SDK                  REQUIRED        -             
  1.0.22          OK         -
   libusb               USB-Lib                   REQUIRED        -             
  1.0             OK         -
   sane                 Scan-Lib                  REQUIRED        -             
  1.0.22          OK         -
   cups-image           CUPS-Image-Lib            REQUIRED        -             
  1.5.3           OK         -
   libnetsnmp-devel     SNMP-Networking-SDK       REQUIRED        5.0.9         
  5.4.3           OK         -
   python-xml           Python-XML-Lib            REQUIRED        -             
  2.0.1           OK         -
   python-notify        Desktop-notifications     OPTIONAL        -             
  -               OK         -

  ------------------------------
  |  Compile Time Dependencies |
  ------------------------------

   gcc                  gcc-Compiler              REQUIRED        -             
  4.6.3           OK         -
   libtool              Build-tools               REQUIRED        -             
  2.4.2           OK         -
   make                 GNU-Build-tools           REQUIRED        3.0           
  3.81            OK         -

  ----------------------
  |  Python Extentions |
  ----------------------

   cupsext              CUPS-Extension            REQUIRED        -             
  3.13.5          OK         -
   pcardext             PhotoCard-Extension       REQUIRED        -             
  3.13.5          OK         -
   hpmudext             IO-Extension              REQUIRED        -             
  3.13.5          OK         -

  -----------------------
  |  Scan Configuration |
  -----------------------

   hpaio                HPLIP-SANE-Backend        REQUIRED        -             
  3.13.5          OK         'hpaio found in /etc/sane.d/dll.conf'
   scanext              Scan-SANE-Extension       REQUIRED        -             
  3.13.5          OK         -

  ------------------------------
  | DISCOVERED SCANNER DEVICES |
  ------------------------------

  device `hpaio:/usb/Officejet_6600?serial=CN25N2H1GC05RN' is a Hewlett-
  Packard Officejet_6600 all-in-one

  
  --------------------------
  | DISCOVERED USB DEVICES |
  --------------------------

    Device URI                        Model            
    --------------------------------  -----------------
    hp:/usb/Officejet_6600?serial=CN  HP Officejet 6600
    25N2H1GC05RN                                       

  ---------------------------------
  | INSTALLED CUPS PRINTER QUEUES |
  ---------------------------------

  
  Officejet_6600
  --------------
  Type: Printer
  Device URI: hp:/usb/Officejet_6600?serial=CN25N2H1GC05RN
  PPD: /etc/cups/ppd/Officejet_6600.ppd
  PPD Description: HP Officejet 6600, hpcups 3.13.5
  Printer status: printer Officejet_6600 is idle.  enabled since Tue 04 Jun 
2013 01:40:07 PM CDT
  Communication status: Good

  Officejet_6600_fax
  ------------------
  Type: Fax
  Device URI: hpfax:/usb/Officejet_6600?serial=CN25N2H1GC05RN
  PPD: /etc/cups/ppd/Officejet_6600_fax.ppd
  PPD Description: HP Fax4 hpcups
  Printer status: printer Officejet_6600_fax is idle.  enabled since Tue 04 Jun 
2013 01:33:14 PM CDT
  Communication status: Good

  
  --------------
  | PERMISSION |
  --------------

  groups          user-groups                    Required        -
  -        OK       ralph adm lp cdrom sudo dip plugdev lpadmin
  sambashare

  USB             Officejet_6600                 Required        -        -     
   OK       Node:'/dev/bus/usb/001/013' Perm:'  root  lp rw- rw- rw- rw- ---'
  No errors or warnings.

  Done.

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