I have the same problem as Hamish.

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https://bugs.launchpad.net/bugs/1183197

Title:
  Unable to connect to wwan on lenovo x1 carbon

Status in “network-manager” package in Ubuntu:
  Confirmed

Bug description:
  network manager fails to establish a connection with the wwan on my lenovo x1 
carbon.
  I've disabled mbim using "options cdc_ncm prefer_mbim=0", so the driver 
indicated by network manager is cdc_acm.

  When I try to make the connection, the process remains stuck at "Preparing to 
connect".
  In the syslog I find the following (GSM connection failed: (32) Busy) :

  May 21 20:11:24 x1 modem-manager[11921]: <debug> [1369167084.070302] 
[mm-at-serial-port.c:334] debug_log(): (ttyACM0): --> 'AT*ENAP?<CR>'
  May 21 20:11:24 x1 modem-manager[11921]: <debug> [1369167084.084417] 
[mm-at-serial-port.c:334] debug_log(): (ttyACM0): <-- 
'<CR><LF>*ENAP:2,""<CR><LF>'
  May 21 20:11:24 x1 modem-manager[11921]: <debug> [1369167084.085541] 
[mm-at-serial-port.c:334] debug_log(): (ttyACM0): <-- '<CR><LF>OK<CR><LF>'
  May 21 20:11:24 x1 NetworkManager[11930]: <warn> GSM connection failed: (32) 
Busy
  May 21 20:11:24 x1 NetworkManager[11930]: <info> (ttyACM0): device state 
change: prepare -> failed (reason 'modem-busy') [40 120 23]
  May 21 20:11:24 x1 NetworkManager[11930]: <info> Marking connection 'Mobile 
Vikings' invalid.
  May 21 20:11:24 x1 NetworkManager[11930]: <warn> Activation (ttyACM0) failed 
for connection 'Mobile Vikings'
  May 21 20:11:24 x1 NetworkManager[11930]: <info> (ttyACM0): device state 
change: failed -> disconnected (reason 'none') [120 30 0]
  May 21 20:11:24 x1 NetworkManager[11930]: <info> (ttyACM0): deactivating 
device (reason 'none') [0]

  
  Connecting with wvdial allows to establish a connection, as can be seen from 
the log below.

  
  --> WvDial: Internet dialer version 1.61
  --> Initializing modem.
  --> Sending: ATZ
  ATZ
  OK
  --> Sending: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0
  ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0
  OK
  --> Modem initialized.
  --> Sending: ATDT*99#
  --> Waiting for carrier.
  ATDT*99#
  CONNECT
  ~[7f]}#@!}!}!} }=}#}%B#}%}(}"}'}"}!}$}%\}"}&} } } } }%}&anNBK{~
  --> Carrier detected.  Waiting for prompt.
  ~[7f]}#@!}!}"} }=}#}%B#}%}(}"}'}"}!}$}%\}"}&} } } } }%}&anNBx!~
  --> PPP negotiation detected.
  --> Starting pppd at Thu May 23 05:40:08 2013
  --> Pid of pppd: 18795
  --> Using interface ppp0
  --> pppd: �[7f]
  --> pppd: �[7f]                                                               
                                                                                
                                                            
  --> pppd: �[7f]                                                               
                                                                                
                                                            
  --> pppd: �[7f]                                                               
                                                                                
                                                            
  --> pppd: �[7f]                                                               
                                                                                
                                                            
  --> pppd: �[7f]                                                               
                                                                                
                                                            
  --> local  IP address 10.44.86.76                                             
                                                                                
                                                            
  --> pppd: �[7f]                                                               
                                                                                
                                                            
  --> remote IP address 10.64.64.64                                             
                                                                                
                                                            
  --> pppd: �[7f]                                                               
                                                                                
                                                            
  --> primary   DNS address 217.72.230.1                                        
                                                                                
                                                            
  --> pppd: �[7f]                                                               
                                                                                
                                                            
  --> secondary DNS address 217.72.230.129                                      
                                                                                
                                                            
  --> pppd: �[7f]

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: network-manager 0.9.8.0-0ubuntu6
  Uname: Linux 3.8.4-030804-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  Date: Thu May 23 05:31:16 2013
  EcryptfsInUse: Yes
  ExecutablePath: /usr/sbin/NetworkManager
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  InstallationDate: Installed on 2013-04-28 (25 days ago)
  InstallationMedia: Kubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  IpRoute:
   default via 192.168.42.129 dev usb0  proto static 
   169.254.0.0/16 dev usb0  scope link  metric 1000 
   192.168.24.0/24 dev vmnet1  proto kernel  scope link  src 192.168.24.1 
   192.168.42.0/24 dev usb0  proto kernel  scope link  src 192.168.42.17  
metric 1 
   192.168.245.0/24 dev vmnet8  proto kernel  scope link  src 192.168.245.1
  MarkForUpload: True
  NetworkManager.state:
   [main]
   NetworkingEnabled=true
   WirelessEnabled=true
   WWANEnabled=true
   WimaxEnabled=true
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
   LANG=en_US.UTF-8
  SourcePackage: network-manager
  UpgradeStatus: No upgrade log present (probably fresh install)
  nmcli-dev:
   DEVICE     TYPE              STATE         DBUS-PATH                         
         
   usb0       802-3-ethernet    connected     
/org/freedesktop/NetworkManager/Devices/8  
   ttyACM0    gsm               disconnected  
/org/freedesktop/NetworkManager/Devices/7  
   wlan0      802-11-wireless   disconnected  
/org/freedesktop/NetworkManager/Devices/0
  nmcli-nm:
   RUNNING         VERSION    STATE           NET-ENABLED   WIFI-HARDWARE   
WIFI       WWAN-HARDWARE   WWAN      
   running         0.9.8.0    connected       enabled       enabled         
enabled    enabled         disabled

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