apport information ** Attachment added: "AplayDevices.txt" https://bugs.launchpad.net/bugs/1225789/+attachment/3822660/+files/AplayDevices.txt
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1225789 Title: [FUJITSU AMILO La1703 audio playback] Audio volume extremely low Status in “alsa-driver” package in Ubuntu: New Bug description: Hello Please note: Bug #1225622 reports a similar issue against the same hardware but diffirent Ubuntu software. Additionally, the said bug reports issues related to no sound. Due to symptoms and Ubuntu versions differing I am creating this report. I will add as much detail as possible. Please contact me if there are steps that I can take to facilitate further. Symptoms: After a full clean install there was one symptom, very low sound volume that I could detect with headphones. The fans on this system plus other ambient sound made it difficult to confirm if the same volume of sound was being emitted by the speaker. The Sound System Settings displayed both the internal speaker and headphone as "Play Sound Through". I would have to do an erase and install of the said OS to verify this with 100% accuracy or startup from the live CD. As quite some time has been exhausted trying to workaround the issue I can't make this claim with complete accuracy. Workarounds: Followed Installation Instructions at https://wiki.ubuntu.com/Audio/UpgradingAlsa/DKMS and applied oem-audio-hda-daily-lts-raring-dkms_0.201309132333~ubuntu12.04.1_all.deb (302.4 KiB) as per https://code.launchpad.net/~ubuntu-audio-dev/+archive/alsa-daily/+packages. Interstingly, the above workaround created a secondary issue, Ubuntu Software Center continuosly quit unexpectedly while running a spinng gear of cogwheel. I can't verify if it the secondary issue that I mentioning here is completely related but the error messages would certainly suggest it. I recovered out of it by following the first bullet point in http://askubuntu.com/questions/233389/how-can-i-fix- errors-relating-to-the-launch-of-the-software-center After fixing the secondary issue with Ubuntu Software Center, I restarted and launched Sound System Settings but the Output tab display nothing in the list. If I plug headphones into the respective jack, the following appears under the Output tab, Headphones, VT8237A/VT8251 HDA Controller. Although the focus of this report is audio out volume leve, plugging a mic also displays the same in the Input tab. The headphones continue to emit sound but it is very low in volume, barely audible. 1) ~$ lsb_release -rd Description: Ubuntu 12.04.3 LTS Release: 12.04 -Software- fresh install, ~ 2 days UBUNTU Release 12.04 (precise) 32-bit Kernel Linux 3.8.0-30-generic GNOME 3.4.2 As reported in the terminal ~$ lspci -v 00:00.0 Host bridge: VIA Technologies, Inc. K8M890CE Host Bridge Subsystem: VIA Technologies, Inc. K8M890CE Host Bridge Flags: bus master, medium devsel, latency 8 Memory at d0000000 (32-bit, prefetchable) [size=128M] Capabilities: <access denied> Kernel driver in use: agpgart-amd64 00:00.1 Host bridge: VIA Technologies, Inc. K8M890CE Host Bridge Flags: bus master, medium devsel, latency 0 00:00.2 Host bridge: VIA Technologies, Inc. K8M890CE Host Bridge Flags: bus master, medium devsel, latency 0 00:00.3 Host bridge: VIA Technologies, Inc. K8M890CE Host Bridge Flags: bus master, medium devsel, latency 0 00:00.4 Host bridge: VIA Technologies, Inc. K8M890CE Host Bridge Flags: bus master, medium devsel, latency 0 00:00.5 PIC: VIA Technologies, Inc. K8M890CE I/O APIC Interrupt Controller (prog-if 20 [IO(X)-APIC]) Flags: bus master, fast devsel, latency 0 00:00.7 Host bridge: VIA Technologies, Inc. K8M890CE Host Bridge Flags: bus master, medium devsel, latency 0 00:01.0 PCI bridge: VIA Technologies, Inc. VT8237/8251 PCI bridge [K8M890/K8T800/K8T890 South] (prog-if 00 [Normal decode]) Flags: bus master, 66MHz, medium devsel, latency 0 Bus: primary=00, secondary=01, subordinate=01, sec-latency=0 Memory behind bridge: d8000000-d8ffffff Prefetchable memory behind bridge: c0000000-cfffffff Capabilities: <access denied> Kernel modules: shpchp 00:02.0 PCI bridge: VIA Technologies, Inc. K8T890 PCI to PCI Bridge Controller (prog-if 00 [Normal decode]) Flags: bus master, fast devsel, latency 0 Bus: primary=00, secondary=02, subordinate=02, sec-latency=0 I/O behind bridge: 00001000-00001fff Memory behind bridge: 40000000-401fffff Prefetchable memory behind bridge: 0000000040200000-00000000403fffff Capabilities: <access denied> Kernel driver in use: pcieport Kernel modules: shpchp 00:03.0 PCI bridge: VIA Technologies, Inc. K8T890 PCI to PCI Bridge Controller (prog-if 00 [Normal decode]) Flags: bus master, fast devsel, latency 0 Bus: primary=00, secondary=03, subordinate=03, sec-latency=0 I/O behind bridge: 00002000-00002fff Memory behind bridge: 40400000-405fffff Prefetchable memory behind bridge: 0000000040600000-00000000407fffff Capabilities: <access denied> Kernel driver in use: pcieport Kernel modules: shpchp 00:0f.0 IDE interface: VIA Technologies, Inc. VT8237A SATA 2-Port Controller (rev 80) (prog-if 8f [Master SecP SecO PriP PriO]) Subsystem: Fujitsu Technology Solutions Device 10d9 Flags: bus master, medium devsel, latency 64, IRQ 21 I/O ports at 4cb0 [size=8] I/O ports at 4ca4 [size=4] I/O ports at 4ca8 [size=8] I/O ports at 4ca0 [size=4] I/O ports at 4c80 [size=16] I/O ports at 4400 [size=256] Capabilities: <access denied> Kernel driver in use: sata_via Kernel modules: sata_via 00:0f.1 IDE interface: VIA Technologies, Inc. VT82C586A/B/VT82C686/A/B/VT823x/A/C PIPC Bus Master IDE (rev 07) (prog-if 8a [Master SecP PriP]) Subsystem: Fujitsu Technology Solutions Device 10d9 Flags: bus master, medium devsel, latency 64 [virtual] Memory at 000001f0 (32-bit, non-prefetchable) [size=8] [virtual] Memory at 000003f0 (type 3, non-prefetchable) [size=1] [virtual] Memory at 00000170 (32-bit, non-prefetchable) [size=8] [virtual] Memory at 00000370 (type 3, non-prefetchable) [size=1] I/O ports at 4c90 [size=16] Capabilities: <access denied> Kernel driver in use: pata_via Kernel modules: pata_via 00:10.0 USB controller: VIA Technologies, Inc. VT82xxxxx UHCI USB 1.1 Controller (rev a0) (prog-if 00 [UHCI]) Subsystem: VIA Technologies, Inc. VT82xxxxx UHCI USB 1.1 Controller Flags: bus master, medium devsel, latency 64, IRQ 20 I/O ports at 4c00 [size=32] Capabilities: <access denied> Kernel driver in use: uhci_hcd 00:10.1 USB controller: VIA Technologies, Inc. VT82xxxxx UHCI USB 1.1 Controller (rev a0) (prog-if 00 [UHCI]) Subsystem: VIA Technologies, Inc. VT82xxxxx UHCI USB 1.1 Controller Flags: bus master, medium devsel, latency 64, IRQ 22 I/O ports at 4c20 [size=32] Capabilities: <access denied> Kernel driver in use: uhci_hcd 00:10.2 USB controller: VIA Technologies, Inc. VT82xxxxx UHCI USB 1.1 Controller (rev a0) (prog-if 00 [UHCI]) Subsystem: VIA Technologies, Inc. VT82xxxxx UHCI USB 1.1 Controller Flags: bus master, medium devsel, latency 64, IRQ 21 I/O ports at 4c40 [size=32] Capabilities: <access denied> Kernel driver in use: uhci_hcd 00:10.3 USB controller: VIA Technologies, Inc. VT82xxxxx UHCI USB 1.1 Controller (rev a0) (prog-if 00 [UHCI]) Subsystem: VIA Technologies, Inc. VT82xxxxx UHCI USB 1.1 Controller Flags: bus master, medium devsel, latency 64, IRQ 23 I/O ports at 4c60 [size=32] Capabilities: <access denied> Kernel driver in use: uhci_hcd 00:10.4 USB controller: VIA Technologies, Inc. USB 2.0 (rev 86) (prog-if 20 [EHCI]) Subsystem: VIA Technologies, Inc. USB 2.0 Controller Flags: bus master, medium devsel, latency 64, IRQ 21 Memory at d9300000 (32-bit, non-prefetchable) [size=256] Capabilities: <access denied> Kernel driver in use: ehci-pci 00:11.0 ISA bridge: VIA Technologies, Inc. VT8237A PCI to ISA Bridge Subsystem: VIA Technologies, Inc. Device 3237 Flags: medium devsel Capabilities: <access denied> Kernel modules: i2c-viapro 00:11.7 Host bridge: VIA Technologies, Inc. VT8237/8251 Ultra VLINK Controller Subsystem: VIA Technologies, Inc. Device 337e Flags: bus master, medium devsel, latency 64 Capabilities: <access denied> 00:12.0 Ethernet controller: VIA Technologies, Inc. VT6102 [Rhine-II] (rev 7c) Subsystem: Fujitsu Technology Solutions Device 10d9 Flags: bus master, medium devsel, latency 64, IRQ 23 I/O ports at 4800 [size=256] Memory at d9300400 (32-bit, non-prefetchable) [size=256] Capabilities: <access denied> Kernel driver in use: via-rhine Kernel modules: via-rhine 00:13.0 PCI bridge: VIA Technologies, Inc. VT8237A Host Bridge (prog-if 00 [Normal decode]) Flags: bus master, fast devsel, latency 0 Bus: primary=00, secondary=04, subordinate=04, sec-latency=0 Memory behind bridge: d9000000-d90fffff Capabilities: <access denied> Kernel modules: shpchp 00:13.1 PCI bridge: VIA Technologies, Inc. VT8237A PCI to PCI Bridge (prog-if 01 [Subtractive decode]) Flags: bus master, fast devsel, latency 0 Bus: primary=00, secondary=05, subordinate=05, sec-latency=0 Capabilities: <access denied> 00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration Flags: fast devsel Capabilities: <access denied> 00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] K8 [Athlon64/Opteron] Address Map Flags: fast devsel 00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] K8 [Athlon64/Opteron] DRAM Controller Flags: fast devsel 00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] K8 [Athlon64/Opteron] Miscellaneous Control Flags: fast devsel Capabilities: <access denied> Kernel driver in use: k8temp Kernel modules: k8temp 01:00.0 VGA compatible controller: VIA Technologies, Inc. K8M890CE/K8N890CE [Chrome 9] (rev 01) (prog-if 00 [VGA controller]) Subsystem: Fujitsu Technology Solutions Device 10d9 Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 10 Memory at c0000000 (32-bit, prefetchable) [size=256M] Memory at d8000000 (32-bit, non-prefetchable) [size=16M] Expansion ROM at <unassigned> [disabled] Capabilities: <access denied> Kernel modules: viafb 04:01.0 Audio device: VIA Technologies, Inc. VT8237A/VT8251 HDA Controller (rev 10) Subsystem: Fujitsu Technology Solutions Device 10d9 Flags: bus master, fast devsel, latency 0, IRQ 17 Memory at d9000000 (64-bit, non-prefetchable) [size=16K] Capabilities: <access denied> Kernel driver in use: snd_hda_intel Kernel modules: snd-hda-intel 2) This step is not so clear especially for a new user. I don't know which pkgname to run against the command. As I understand it ALSA is part of the OS install but I don't know enough about UBUNTU as a basic user to say. 3) I expected to be able to here sound come out of the speaker and headphones and be able to raise and lower the volume at will. 4) Headphone volume is full but the sound is barely audible. There is no audible volume coming from the speaker. --- AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-30-generic. ApportVersion: 2.0.1-0ubuntu17.4 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: alex 2289 F.... pulseaudio /dev/snd/pcmC0D0c: alex 2289 F...m pulseaudio Card0.Amixer.info: Card hw:0 'VT82xx'/'HDA VIA VT82xx at 0xd9000000 irq 17' Mixer name : 'VIA VT1708' Components : 'HDA:11061708,173410d9,00100500 HDA:10573055,10573055,00100700' Controls : 21 Simple ctrls : 9 CurrentDmesg: [ 88.224199] tsc: Marking TSC unstable due to cpufreq changes [ 88.224416] Switching to clocksource acpi_pm [ 424.805232] type=1400 audit(1379275708.233:29): apparmor="DENIED" operation="open" parent=1 profile="/usr/lib/telepathy/mission-control-5" name="/usr/share/gvfs/remote-volume-monitors/" pid=2511 comm="mission-control" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0 DistroRelease: Ubuntu 12.04 InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release i386 (20130820.1) MarkForUpload: True Package: alsa-driver (not installed) ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 3.8.0-30.44~precise1-generic 3.8.13.6 Tags: precise running-unity Uname: Linux 3.8.0-30-generic i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 02/11/2009 dmi.bios.vendor: Phoenix dmi.bios.version: 8.8-0023-M008 dmi.board.name: E25 dmi.board.vendor: Inventec dmi.board.version: Rev 01 dmi.chassis.asset.tag: User Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: FUJITSU SIEMENS dmi.chassis.version: E25_____ dmi.modalias: dmi:bvnPhoenix:bvr8.8-0023-M008:bd02/11/2009:svnFUJITSUSIEMENS:pnAMILOLa1703:pvr1.0:rvnInventec:rnE25:rvrRev01:cvnFUJITSUSIEMENS:ct10:cvrE25_____: dmi.product.name: AMILO La1703 dmi.product.version: 1.0 dmi.sys.vendor: FUJITSU SIEMENS --- AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-30-generic. ApportVersion: 2.0.1-0ubuntu17.4 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: alex 2289 F.... pulseaudio /dev/snd/pcmC0D0c: alex 2289 F...m pulseaudio Card0.Amixer.info: Card hw:0 'VT82xx'/'HDA VIA VT82xx at 0xd9000000 irq 17' Mixer name : 'VIA VT1708' Components : 'HDA:11061708,173410d9,00100500 HDA:10573055,10573055,00100700' Controls : 21 Simple ctrls : 9 CurrentDmesg: [ 88.224199] tsc: Marking TSC unstable due to cpufreq changes [ 88.224416] Switching to clocksource acpi_pm [ 424.805232] type=1400 audit(1379275708.233:29): apparmor="DENIED" operation="open" parent=1 profile="/usr/lib/telepathy/mission-control-5" name="/usr/share/gvfs/remote-volume-monitors/" pid=2511 comm="mission-control" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0 DistroRelease: Ubuntu 12.04 InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release i386 (20130820.1) MarkForUpload: True Package: alsa-driver (not installed) ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 3.8.0-30.44~precise1-generic 3.8.13.6 Tags: precise running-unity Uname: Linux 3.8.0-30-generic i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 02/11/2009 dmi.bios.vendor: Phoenix dmi.bios.version: 8.8-0023-M008 dmi.board.name: E25 dmi.board.vendor: Inventec dmi.board.version: Rev 01 dmi.chassis.asset.tag: User Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: FUJITSU SIEMENS dmi.chassis.version: E25_____ dmi.modalias: dmi:bvnPhoenix:bvr8.8-0023-M008:bd02/11/2009:svnFUJITSUSIEMENS:pnAMILOLa1703:pvr1.0:rvnInventec:rnE25:rvrRev01:cvnFUJITSUSIEMENS:ct10:cvrE25_____: dmi.product.name: AMILO La1703 dmi.product.version: 1.0 dmi.sys.vendor: FUJITSU SIEMENS To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1225789/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
