Try to install new version from hplip manually, and get same error ! sane bug ? $ hp-scan
HP Linux Imaging and Printing System (ver. 3.13.10) Scan Utility ver. 2.2 Copyright (c) 2001-13 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device: hpaio:/net/HP_Color_LaserJet_2840?ip=192.168.0.253 warning: No destinations specified. Adding 'file' destination by default. Using device hpaio:/net/HP_Color_LaserJet_2840?ip=192.168.0.253 Opening connection to device... error: SANE: Invalid argument (code=4) ** Also affects: hplip Importance: Undecided Status: New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1247558 Title: unable to start scanner, hplip problem Status in HP Linux Imaging and Printing: New Status in “hplip” package in Ubuntu: New Bug description: When starting simple scan, scan2pdf or hp-scan, I've an error from hplip. My scanner was working well under raring... this error seems to come with saucy or new version of hplip ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: hplip 3.13.9-1 ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3 Uname: Linux 3.11.0-12-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 CupsErrorLog: Date: Sun Nov 3 11:32:44 2013 InstallationDate: Installed on 2013-10-23 (10 days ago) InstallationMedia: Ubuntu-GNOME 13.10 "Saucy Salamander" - Release amd64 (20131017) Lpstat: device for HP_Color_LaserJet_2840: hp:/net/HP_Color_LaserJet_2840?ip=192.168.0.253 MachineType: System manufacturer System Product Name MarkForUpload: True Papersize: a4 PpdFiles: HP_Color_LaserJet_2840: HP Color LaserJet 2800 Foomatic/Postscript ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-3.11.0-12-generic root=UUID=bc82bb14-cf2c-44ca-837e-8cf1db0972b5 ro rootflags=subvol=@ quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/23/2010 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1804 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: M2N68-AM Plus dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1804:bd08/23/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM2N68-AMPlus:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1247558/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp