Hi there, thank you for filing this bug and showing your interest in Simple Scan!
This seems to be a Hardware Issue, i.e. Simple Scan does not support your scanner perfectly -- or possibly not at all. Unfortunately such problems happen more often then they should, and while it might indeed be a problem with Simple Scan, in our experience, most of the time it is not. This is why we prepared a check-list at [1] that will let you find out whether or not it really is a problem with Simple Scan and what your options are in either case. Please read that list and tell us how you decided to proceed. I will set this bug to "Incomplete", so a friendly robot will expire this bug in 60 days if you do not respond. However, we would really prefer to hear back from you! Best Regards Michael [1] https://help.ubuntu.com/community/SimpleScanHardwareIssues ** Changed in: simple-scan (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to simple-scan in Ubuntu. https://bugs.launchpad.net/bugs/1095926 Title: simple-scan crashed with SIGFPE in gl124_led_calibration() Status in “simple-scan” package in Ubuntu: Incomplete Bug description: Occurred when starting a new scan. ProblemType: Crash DistroRelease: Ubuntu 12.10 Package: simple-scan 3.6.0-0ubuntu1 ProcVersionSignature: Ubuntu 3.5.0-21.32-generic 3.5.7.1 Uname: Linux 3.5.0-21-generic x86_64 ApportVersion: 2.6.1-0ubuntu9 Architecture: amd64 CrashCounter: 1 Date: Fri Jan 4 15:28:22 2013 DriverPackageVersions: libsane 1.0.23-0ubuntu1 libsane-extras N/A hplip 3.12.6-3ubuntu4 hpoj N/A ExecutablePath: /usr/bin/simple-scan InstallationDate: Installed on 2011-03-23 (652 days ago) InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007) MachineType: Hewlett-Packard HP Pavilion dv6500 Notebook PC MarkForUpload: True ProcCmdline: simple-scan ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-21-generic root=UUID=7ceba223-c023-4c5b-825d-6680919457f0 ro quiet splash vt.handoff=7 Signal: 8 SourcePackage: simple-scan StacktraceTop: ?? () from /usr/lib/x86_64-linux-gnu/sane/libsane-genesys.so.1 ?? () from /usr/lib/x86_64-linux-gnu/sane/libsane-genesys.so.1 sane_genesys_start () from /usr/lib/x86_64-linux-gnu/sane/libsane-genesys.so.1 ?? () ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0 Title: simple-scan crashed with SIGFPE in sane_genesys_start() UpgradeStatus: Upgraded to quantal on 2012-10-20 (75 days ago) UserGroups: adm admin cdrom dialout fuse lpadmin plugdev sambashare vboxusers dmi.bios.date: 04/04/2007 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.05 dmi.board.name: 30CC dmi.board.vendor: Quanta dmi.board.version: 79.10 dmi.chassis.type: 10 dmi.chassis.vendor: Quanta dmi.chassis.version: N/A dmi.modalias: dmi:bvnHewlett-Packard:bvrF.05:bd04/04/2007:svnHewlett-Packard:pnHPPaviliondv6500NotebookPC:pvrRev1:rvnQuanta:rn30CC:rvr79.10:cvnQuanta:ct10:cvrN/A: dmi.product.name: HP Pavilion dv6500 Notebook PC dmi.product.version: Rev 1 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1095926/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
