** Description changed: Firefox not showing Submitted Crash Report ID# Problems with a specific website https://www.barclaycardus.com/ -- it is a financial site (credit card company) The issue happens after I logged into www.barclaycardus.com and try to access my account information. URI that this happens on is below. https://www.barclaycardus.com/servicing/accountSummaryOnLogin?__fsk=1362801362 Description: Ubuntu 12.04.3 LTS Release: 12.04 firefox: Installed: 25.0.1+build1-0ubuntu0.12.04.1 Candidate: 25.0.1+build1-0ubuntu0.12.04.1 Version table: *** 25.0.1+build1-0ubuntu0.12.04.1 0 500 http://us.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages 500 http://security.ubuntu.com/ubuntu/ precise-security/main amd64 Packages 100 /var/lib/dpkg/status 11.0+build1-0ubuntu4 0 500 http://us.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages Problem: I am able to log in normally but once I try to check my account information firefox crashes and I must reopen firefox. Which will work but if I go back to that page (the page that firefox crashed before) firefox will crash again. Sometime, when firefox allows me to reopen my tabs from my previous session. I reopen the site and it doesn't crash but this doesn't always happen. What I am expecting to do is login and then be able to pay on my credit card. I am using Ubuntu 12.04 LTS on another machine that has firefox 23 and it is not having this problem. I tried this in safe more and still not working correctly. I tried using Web (Epiphany browser) and it is not having a problem. + + Something that might help but might not... When I ran Web (Epiphany + browser) I opened it through a cli and when going to the site it + outputed this error message (in the console) when I went to the page + that is making firefox crash. + + https://www.barclaycardus.com/servicing/accountSummaryOnLogin?__fsk=572282605 + @3065: SyntaxError: Expected an identifier but found 'Nov' instead I added an image of what the page that firefox crashes on. I used apport so I believe that the most interesting/useful information should also be added but let me know if it is not. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: firefox 25.0.1+build1-0ubuntu0.12.04.1 ProcVersionSignature: Ubuntu 3.2.0-56.86-generic 3.2.51 Uname: Linux 3.2.0-56-generic x86_64 NonfreeKernelModules: nvidia AddonCompatCheckDisabled: False AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. ApportVersion: 2.0.1-0ubuntu17.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: lando 1663 F.... pulseaudio BuildID: 20131115110311 CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found. Card0.Amixer.info: Card hw:0 'Intel'/'HDA Intel at 0xf9100000 irq 45' Mixer name : 'Realtek ALC888' Components : 'HDA:10ec0888,1458e601,00100001' Controls : 48 Simple ctrls : 22 Channel: Unavailable Date: Wed Nov 20 16:55:53 2013 ForcedLayersAccel: False IfupdownConfig: auto lo iface lo inet loopback InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) IpRoute: default via 192.168.0.1 dev eth0 proto static 169.254.0.0/16 dev eth0 scope link metric 1000 192.168.0.0/24 dev eth0 proto kernel scope link src 192.168.0.100 metric 1 IwConfig: lo no wireless extensions. eth0 no wireless extensions. MarkForUpload: True PrefSources: prefs.js ProcEnviron: PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash Profiles: Profile0 (Default) - LastVersion=25.0.1/20131115110311 (In use) RelatedPackageVersions: rhythmbox-mozilla 2.96-0ubuntu4.2 totem-mozilla 3.0.1-0ubuntu21.1 RfKill: RunningIncompatibleAddons: False SourcePackage: firefox UpgradeStatus: No upgrade log present (probably fresh install) WifiSyslog: dmi.bios.date: 01/12/2007 dmi.bios.vendor: Award Software International, Inc. dmi.bios.version: F10 dmi.board.name: 965P-DS3 dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.type: 3 dmi.chassis.vendor: Gigabyte Technology Co., Ltd. dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF10:bd01/12/2007:svnGigabyteTechnologyCo.,Ltd.:pn965P-DS3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rn965P-DS3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr: dmi.product.name: 965P-DS3 dmi.sys.vendor: Gigabyte Technology Co., Ltd.
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1253464 Title: firefox crashed with SIGSEGV started in ff 24 and continues in ff 25 Status in “firefox” package in Ubuntu: New Bug description: Firefox not showing Submitted Crash Report ID# Problems with a specific website https://www.barclaycardus.com/ -- it is a financial site (credit card company) The issue happens after I logged into www.barclaycardus.com and try to access my account information. URI that this happens on is below. https://www.barclaycardus.com/servicing/accountSummaryOnLogin?__fsk=1362801362 Description: Ubuntu 12.04.3 LTS Release: 12.04 firefox: Installed: 25.0.1+build1-0ubuntu0.12.04.1 Candidate: 25.0.1+build1-0ubuntu0.12.04.1 Version table: *** 25.0.1+build1-0ubuntu0.12.04.1 0 500 http://us.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages 500 http://security.ubuntu.com/ubuntu/ precise-security/main amd64 Packages 100 /var/lib/dpkg/status 11.0+build1-0ubuntu4 0 500 http://us.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages Problem: I am able to log in normally but once I try to check my account information firefox crashes and I must reopen firefox. Which will work but if I go back to that page (the page that firefox crashed before) firefox will crash again. Sometime, when firefox allows me to reopen my tabs from my previous session. I reopen the site and it doesn't crash but this doesn't always happen. What I am expecting to do is login and then be able to pay on my credit card. I am using Ubuntu 12.04 LTS on another machine that has firefox 23 and it is not having this problem. I tried this in safe more and still not working correctly. I tried using Web (Epiphany browser) and it is not having a problem. Something that might help but might not... When I ran Web (Epiphany browser) I opened it through a cli and when going to the site it outputed this error message (in the console) when I went to the page that is making firefox crash. https://www.barclaycardus.com/servicing/accountSummaryOnLogin?__fsk=572282605 @3065: SyntaxError: Expected an identifier but found 'Nov' instead I added an image of what the page that firefox crashes on. I used apport so I believe that the most interesting/useful information should also be added but let me know if it is not. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: firefox 25.0.1+build1-0ubuntu0.12.04.1 ProcVersionSignature: Ubuntu 3.2.0-56.86-generic 3.2.51 Uname: Linux 3.2.0-56-generic x86_64 NonfreeKernelModules: nvidia AddonCompatCheckDisabled: False AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. ApportVersion: 2.0.1-0ubuntu17.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: lando 1663 F.... pulseaudio BuildID: 20131115110311 CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found. Card0.Amixer.info: Card hw:0 'Intel'/'HDA Intel at 0xf9100000 irq 45' Mixer name : 'Realtek ALC888' Components : 'HDA:10ec0888,1458e601,00100001' Controls : 48 Simple ctrls : 22 Channel: Unavailable Date: Wed Nov 20 16:55:53 2013 ForcedLayersAccel: False IfupdownConfig: auto lo iface lo inet loopback InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) IpRoute: default via 192.168.0.1 dev eth0 proto static 169.254.0.0/16 dev eth0 scope link metric 1000 192.168.0.0/24 dev eth0 proto kernel scope link src 192.168.0.100 metric 1 IwConfig: lo no wireless extensions. eth0 no wireless extensions. MarkForUpload: True PrefSources: prefs.js ProcEnviron: PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash Profiles: Profile0 (Default) - LastVersion=25.0.1/20131115110311 (In use) RelatedPackageVersions: rhythmbox-mozilla 2.96-0ubuntu4.2 totem-mozilla 3.0.1-0ubuntu21.1 RfKill: RunningIncompatibleAddons: False SourcePackage: firefox UpgradeStatus: No upgrade log present (probably fresh install) WifiSyslog: dmi.bios.date: 01/12/2007 dmi.bios.vendor: Award Software International, Inc. dmi.bios.version: F10 dmi.board.name: 965P-DS3 dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.type: 3 dmi.chassis.vendor: Gigabyte Technology Co., Ltd. dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF10:bd01/12/2007:svnGigabyteTechnologyCo.,Ltd.:pn965P-DS3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rn965P-DS3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr: dmi.product.name: 965P-DS3 dmi.sys.vendor: Gigabyte Technology Co., Ltd. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1253464/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
