** Description changed:

  Firefox not showing Submitted Crash Report ID#
  Problems with a specific website
  https://www.barclaycardus.com/ -- it is a financial site (credit card company)
  
  The issue happens after I logged into www.barclaycardus.com and try to
  access my account information.
  
  URI that this happens on is below.
  https://www.barclaycardus.com/servicing/accountSummaryOnLogin?__fsk=1362801362
  
  Description:  Ubuntu 12.04.3 LTS
  Release:      12.04
  
  firefox:
    Installed: 25.0.1+build1-0ubuntu0.12.04.1
    Candidate: 25.0.1+build1-0ubuntu0.12.04.1
    Version table:
   *** 25.0.1+build1-0ubuntu0.12.04.1 0
          500 http://us.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 
Packages
          500 http://security.ubuntu.com/ubuntu/ precise-security/main amd64 
Packages
          100 /var/lib/dpkg/status
       11.0+build1-0ubuntu4 0
          500 http://us.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
  
  Problem:
  I am able to log in normally but once I try to check my account information 
firefox crashes and I must reopen firefox. Which will work but if I go back to 
that page (the page that firefox crashed before) firefox will crash again.  
Sometime, when firefox allows me to reopen my tabs from my previous session. I 
reopen the site and it doesn't crash but this doesn't always happen.
  
  What I am expecting to do is login and then be able to pay on my credit
  card.
  
  I am using Ubuntu 12.04 LTS on another machine that has firefox 23 and it is 
not having this problem. I tried this in safe more and still not working 
correctly.
  I tried using Web (Epiphany browser) and it is not having a problem.
+ 
+ Something that might help but might not... When I ran Web (Epiphany
+ browser) I opened it through a cli and when going to the site it
+ outputed this error message (in the console) when I went to the page
+ that is making firefox crash.
+ 
+ https://www.barclaycardus.com/servicing/accountSummaryOnLogin?__fsk=572282605
+ @3065: SyntaxError: Expected an identifier but found 'Nov' instead
  
  I added an image of what the page that firefox crashes on.
  
  I used apport so I believe that the most interesting/useful information
  should also be added but let me know if it is not.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: firefox 25.0.1+build1-0ubuntu0.12.04.1
  ProcVersionSignature: Ubuntu 3.2.0-56.86-generic 3.2.51
  Uname: Linux 3.2.0-56-generic x86_64
  NonfreeKernelModules: nvidia
  AddonCompatCheckDisabled: False
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu17.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  lando      1663 F.... pulseaudio
  BuildID: 20131115110311
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 
not found.
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xf9100000 irq 45'
     Mixer name : 'Realtek ALC888'
     Components : 'HDA:10ec0888,1458e601,00100001'
     Controls      : 48
     Simple ctrls  : 22
  Channel: Unavailable
  Date: Wed Nov 20 16:55:53 2013
  ForcedLayersAccel: False
  IfupdownConfig:
   auto lo
   iface lo inet loopback
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 
(20120425)
  IpRoute:
   default via 192.168.0.1 dev eth0  proto static
   169.254.0.0/16 dev eth0  scope link  metric 1000
   192.168.0.0/24 dev eth0  proto kernel  scope link  src 192.168.0.100  metric 
1
  IwConfig:
   lo        no wireless extensions.
  
   eth0      no wireless extensions.
  MarkForUpload: True
  PrefSources: prefs.js
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  Profiles: Profile0 (Default) - LastVersion=25.0.1/20131115110311 (In use)
  RelatedPackageVersions:
   rhythmbox-mozilla 2.96-0ubuntu4.2
   totem-mozilla     3.0.1-0ubuntu21.1
  RfKill:
  
  RunningIncompatibleAddons: False
  SourcePackage: firefox
  UpgradeStatus: No upgrade log present (probably fresh install)
  WifiSyslog:
  
  dmi.bios.date: 01/12/2007
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: F10
  dmi.board.name: 965P-DS3
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: 
dmi:bvnAwardSoftwareInternational,Inc.:bvrF10:bd01/12/2007:svnGigabyteTechnologyCo.,Ltd.:pn965P-DS3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rn965P-DS3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: 965P-DS3
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1253464

Title:
  firefox crashed with SIGSEGV started in ff 24 and continues in ff 25

Status in “firefox” package in Ubuntu:
  New

Bug description:
  Firefox not showing Submitted Crash Report ID#
  Problems with a specific website
  https://www.barclaycardus.com/ -- it is a financial site (credit card company)

  The issue happens after I logged into www.barclaycardus.com and try to
  access my account information.

  URI that this happens on is below.
  https://www.barclaycardus.com/servicing/accountSummaryOnLogin?__fsk=1362801362

  Description:  Ubuntu 12.04.3 LTS
  Release:      12.04

  firefox:
    Installed: 25.0.1+build1-0ubuntu0.12.04.1
    Candidate: 25.0.1+build1-0ubuntu0.12.04.1
    Version table:
   *** 25.0.1+build1-0ubuntu0.12.04.1 0
          500 http://us.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 
Packages
          500 http://security.ubuntu.com/ubuntu/ precise-security/main amd64 
Packages
          100 /var/lib/dpkg/status
       11.0+build1-0ubuntu4 0
          500 http://us.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages

  Problem:
  I am able to log in normally but once I try to check my account information 
firefox crashes and I must reopen firefox. Which will work but if I go back to 
that page (the page that firefox crashed before) firefox will crash again.  
Sometime, when firefox allows me to reopen my tabs from my previous session. I 
reopen the site and it doesn't crash but this doesn't always happen.

  What I am expecting to do is login and then be able to pay on my
  credit card.

  I am using Ubuntu 12.04 LTS on another machine that has firefox 23 and it is 
not having this problem. I tried this in safe more and still not working 
correctly.
  I tried using Web (Epiphany browser) and it is not having a problem.

  Something that might help but might not... When I ran Web (Epiphany
  browser) I opened it through a cli and when going to the site it
  outputed this error message (in the console) when I went to the page
  that is making firefox crash.

  https://www.barclaycardus.com/servicing/accountSummaryOnLogin?__fsk=572282605
  @3065: SyntaxError: Expected an identifier but found 'Nov' instead

  I added an image of what the page that firefox crashes on.

  I used apport so I believe that the most interesting/useful
  information should also be added but let me know if it is not.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: firefox 25.0.1+build1-0ubuntu0.12.04.1
  ProcVersionSignature: Ubuntu 3.2.0-56.86-generic 3.2.51
  Uname: Linux 3.2.0-56-generic x86_64
  NonfreeKernelModules: nvidia
  AddonCompatCheckDisabled: False
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu17.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  lando      1663 F.... pulseaudio
  BuildID: 20131115110311
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 
not found.
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xf9100000 irq 45'
     Mixer name : 'Realtek ALC888'
     Components : 'HDA:10ec0888,1458e601,00100001'
     Controls      : 48
     Simple ctrls  : 22
  Channel: Unavailable
  Date: Wed Nov 20 16:55:53 2013
  ForcedLayersAccel: False
  IfupdownConfig:
   auto lo
   iface lo inet loopback
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 
(20120425)
  IpRoute:
   default via 192.168.0.1 dev eth0  proto static
   169.254.0.0/16 dev eth0  scope link  metric 1000
   192.168.0.0/24 dev eth0  proto kernel  scope link  src 192.168.0.100  metric 
1
  IwConfig:
   lo        no wireless extensions.

   eth0      no wireless extensions.
  MarkForUpload: True
  PrefSources: prefs.js
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  Profiles: Profile0 (Default) - LastVersion=25.0.1/20131115110311 (In use)
  RelatedPackageVersions:
   rhythmbox-mozilla 2.96-0ubuntu4.2
   totem-mozilla     3.0.1-0ubuntu21.1
  RfKill:

  RunningIncompatibleAddons: False
  SourcePackage: firefox
  UpgradeStatus: No upgrade log present (probably fresh install)
  WifiSyslog:

  dmi.bios.date: 01/12/2007
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: F10
  dmi.board.name: 965P-DS3
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: 
dmi:bvnAwardSoftwareInternational,Inc.:bvrF10:bd01/12/2007:svnGigabyteTechnologyCo.,Ltd.:pn965P-DS3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rn965P-DS3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: 965P-DS3
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1253464/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to     : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to