Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem.
We have instructions on debugging some types of problems at http://wiki.ubuntu.com/DebuggingProcedures At a minimum, we need: 1. the specific steps or actions you took that caused you to encounter the problem, 2. the behavior you expected, and 3. the behavior you actually encountered (in as much detail as possible). Thanks! ** Changed in: firefox (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1253763 Title: xxx Status in “firefox” package in Ubuntu: Incomplete Bug description: xxx ProblemType: Package DistroRelease: Ubuntu 13.10 Package: firefox 25.0.1+build1-0ubuntu0.13.10.1 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Uname: Linux 3.11.0-13-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: xxx 1907 F.... pulseaudio BuildID: 20131115105349 Channel: Unavailable Date: Thu Nov 21 17:19:38 2013 DuplicateSignature: package:firefox:25.0.1+build1-0ubuntu0.13.10.1:package firefox is already installed and configured ErrorMessage: package firefox is already installed and configured ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2013-11-17 (3 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) IpRoute: default via 192.168.1.1 dev wlan0 proto static 192.168.1.0/24 dev wlan0 proto kernel scope link src 192.168.1.103 metric 9 MarkForUpload: True NoProfiles: True PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding. RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no RunningIncompatibleAddons: False SourcePackage: firefox Title: package firefox 25.0.1+build1-0ubuntu0.13.10.1 failed to install/upgrade: package firefox is already installed and configured UpgradeStatus: Upgraded to saucy on 2013-11-20 (1 days ago) dmi.bios.date: 03/24/2011 dmi.bios.vendor: Phoenix Technologies Ltd. dmi.bios.version: 2.07_ dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Emerald Lake dmi.board.vendor: Intel Corp. dmi.board.version: FAB1 dmi.chassis.asset.tag: Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr2.07_:bd03/24/2011:svnIntelCorporation:pnHuronRiverPlatform:pvr0.1:rvnIntelCorp.:rnEmeraldLake:rvrFAB1:cvnIntelCorporation:ct9:cvr0.1: dmi.product.name: HuronRiver Platform dmi.product.version: 0.1 dmi.sys.vendor: Intel Corporation To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1253763/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp