What USB sound card are you trying to use? Is it possible you're referring to the onboard sound card or HDMI audio?
** Changed in: alsa-driver (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1254481 Title: USB sound card not detected Status in “alsa-driver” package in Ubuntu: Incomplete Bug description: New notebook from HP with AND driver HP Pavillon Smarttouch T14 n028ca Got trouble with wifi (resolved) Got truble with touchpad works fine but error messages (not resolved) For the sound, when booting with windows everything works fine... When booting with kubuntu, no sound : not muted, 100% open, rythmbox play the file but no sound from the speakers. Testing speakers with the config system multimedia sound : no sound I thin I need a updated AMD sound driver ???? I cheked launchpad alsa update but they are for intel ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Uname: Linux 3.11.0-13-generic x86_64 NonfreeKernelModules: fglrx ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: pierre 2180 F.... pulseaudio /dev/snd/controlC0: pierre 2180 F.... pulseaudio Date: Sun Nov 24 11:58:40 2013 InstallationDate: Installed on 2013-11-02 (22 days ago) InstallationMedia: Lubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016) MarkForUpload: True PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Title: USB sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/06/2013 dmi.bios.vendor: Insyde dmi.bios.version: F.02 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 216D dmi.board.vendor: Hewlett-Packard dmi.board.version: 31.0F dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.02:bd08/06/2013:svnHewlett-Packard:pnHPPavilionTS14NotebookPC:pvr0881100000305E00000620100:rvnHewlett-Packard:rn216D:rvr31.0F:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.name: HP Pavilion TS 14 Notebook PC dmi.product.version: 0881100000305E00000620100 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1254481/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp