This bug has been reported on the Ubuntu Package testing tracker. A list of all reports related to this bug can be found here: http://packages.qa.ubuntu.com/qatracker/reports/bugs/1263355
** Tags added: package-qa-testing -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libmtp in Ubuntu. https://bugs.launchpad.net/bugs/1263355 Title: Unable to access files of Samsung Trend from Nautilus Status in “libmtp” package in Ubuntu: Confirmed Bug description: Unable to access files of Samsung Trend from Nautilus, when you connect device a problem happens: "Unable to mound Android, Unable to open MTP device '[usb:003,003]' " If i try to access files such music or pictures in Android device, i get some errors. I can copy files from Android device, and paste to a home folder, like Pictures or Documents, and it's possible to see images or listen musics in this way, for example. The expected behavior is to see an ask window, and I could choose what I do with the device (open with Nautilus, Rhythmbox, Image viewer, Gthumb...). lsusb Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 004: ID 04f2:b3aa Chicony Electronics Co., Ltd Bus 001 Device 023: ID 0489:e062 Foxconn / Hon Hai Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 002: ID 090c:1000 Silicon Motion, Inc. - Taiwan (formerly Feiya Technology Corp.) Flash Drive Bus 003 Device 004: ID 04e8:6860 Samsung Electronics Co., Ltd GT-I9100 Phone [Galaxy S II], GT-I9300 Phone [Galaxy S III], GT-P7500 [Galaxy Tab 10.1] Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: libmtp-runtime 1.1.6-20-g1b9f164-1ubuntu2 ProcVersionSignature: Ubuntu 3.12.0-7.15-generic 3.12.4 Uname: Linux 3.12.0-7-generic x86_64 ApportVersion: 2.12.7-0ubuntu3 Architecture: amd64 CasperVersion: 1.336ubuntu1 Date: Sat Dec 21 17:09:49 2013 LiveMediaBuild: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20131221) ProcEnviron: LANGUAGE=en_US TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: libmtp UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libmtp/+bug/1263355/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp