Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: thunderbird (Ubuntu)
Status: New => Confirmed
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to thunderbird in Ubuntu.
https://bugs.launchpad.net/bugs/1187724
Title:
thunderbird crashes at startup
Status in “thunderbird” package in Ubuntu:
Confirmed
Bug description:
This is repeatible.
thunderbird --safe-mode also crashes
Removing ~.thunderbird/ does not fix the problem.
Running thunderbird as another user (different home directory, user
never ran thunderbird before) DOES fix the problem and thunderbird
starts normally.
Clearly there is something about my user environment which is crashing
thunderbird - but it is also a bug in thunderbird (it should not
crash).
I have tried removing gconf settings too - but that made no
difference.
Next step suggestions would be welcome!
Cheers
Tim
ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: thunderbird 17.0.6+build1-0ubuntu0.13.04.1
ProcVersionSignature: Ubuntu 3.8.0-21.32-generic 3.8.8
Uname: Linux 3.8.0-21-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.9.2-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: twatts 1920 F.... pulseaudio
BuildID: 20130510125337
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211
not found.
Channel: Unavailable
CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order
/var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission
denied
Date: Wed Jun 5 11:24:25 2013
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
InstallationDate: Installed on 2013-04-26 (39 days ago)
InstallationMedia: Xubuntu 13.04 "Raring Ringtail" - Release amd64
(20130423.1)
IpRoute:
default via 137.73.122.1 dev eth0 proto static
137.73.122.0/24 dev eth0 proto kernel scope link src 137.73.122.214
metric 1
169.254.0.0/16 dev eth0 scope link metric 1000
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MarkForUpload: True
NoProfiles: True
ProcEnviron:
LANGUAGE=en_GB:en
TERM=xterm
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
RfKill:
RunningIncompatibleAddons: False
SourcePackage: thunderbird
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:
dmi.bios.date: 07/31/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.name: 0F428D
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA05:bd07/31/2009:svnDellInc.:pnOptiPlex960:pvr:rvnDellInc.:rn0F428D:rvrA00:cvnDellInc.:ct3:cvr:
dmi.product.name: OptiPlex 960
dmi.sys.vendor: Dell Inc.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1187724/+subscriptions
--
Mailing list: https://launchpad.net/~desktop-packages
Post to : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help : https://help.launchpad.net/ListHelp
