Rowan, I have no idea why you commented on this bug as your issue has absolutely nothing to do with it. This bug is just about an annoying error message in the system log that is benign.
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to udisks2 in Ubuntu. https://bugs.launchpad.net/bugs/1161985 Title: Error sending ATA command IDENTIFY DEVICE Status in ATA S.M.A.R.T. Disk Health Monitoring Library: Confirmed Status in “libatasmart” package in Ubuntu: Confirmed Status in “udisks2” package in Ubuntu: Confirmed Bug description: I'm not able to mount my external HDD using Xubuntu 13.04 (udisks2), not even while booting into a live medium. However, Windows 7 and Ubuntu 12.04.2 (udisks) are able to mount the device without problem. Syslog is showing following entries: Mar 29 19:19:41 local kernel: [ 46.012101] usb 2-2: new high-speed USB device number 5 using ehci-pci Mar 29 19:19:41 local kernel: [ 46.145401] usb 2-2: New USB device found, idVendor=14cd, idProduct=6116 Mar 29 19:19:41 local kernel: [ 46.145409] usb 2-2: New USB device strings: Mfr=1, Product=3, SerialNumber=2 Mar 29 19:19:41 local kernel: [ 46.145412] usb 2-2: Product: USB 2.0 SATA BRIDGE Mar 29 19:19:41 local kernel: [ 46.145416] usb 2-2: Manufacturer: Super Top Mar 29 19:19:41 local kernel: [ 46.145419] usb 2-2: SerialNumber: M6116018VE15 Mar 29 19:19:41 local kernel: [ 46.153488] Initializing USB Mass Storage driver... Mar 29 19:19:41 local kernel: [ 46.153614] usbcore: registered new interface driver usb-storage Mar 29 19:19:41 local kernel: [ 46.153617] USB Mass Storage support registered. Mar 29 19:19:41 local kernel: [ 46.157283] scsi6 : usb-storage 2-2:1.0 Mar 29 19:19:41 local kernel: [ 46.157457] usbcore: registered new interface driver ums-cypress Mar 29 19:19:42 local kernel: [ 47.156812] scsi 6:0:0:0: Direct-Access WDC WD32 00BEVT-22ZCT0 PQ: 0 ANSI: 0 Mar 29 19:19:42 local kernel: [ 47.157700] sd 6:0:0:0: Attached scsi generic sg2 type 0 Mar 29 19:19:42 local kernel: [ 47.159898] sd 6:0:0:0: [sdb] 625142448 512-byte logical blocks: (320 GB/298 GiB) Mar 29 19:19:42 local kernel: [ 47.160903] sd 6:0:0:0: [sdb] Write Protect is off Mar 29 19:19:42 local kernel: [ 47.160909] sd 6:0:0:0: [sdb] Mode Sense: 03 00 00 00 Mar 29 19:19:42 local kernel: [ 47.161741] sd 6:0:0:0: [sdb] No Caching mode page present Mar 29 19:19:42 local kernel: [ 47.161748] sd 6:0:0:0: [sdb] Assuming drive cache: write through Mar 29 19:19:42 local kernel: [ 47.165016] sd 6:0:0:0: [sdb] No Caching mode page present Mar 29 19:19:42 local kernel: [ 47.165023] sd 6:0:0:0: [sdb] Assuming drive cache: write through Mar 29 19:19:42 local kernel: [ 47.206914] sdb: sdb1 sdb2 Mar 29 19:19:42 local kernel: [ 47.209109] sd 6:0:0:0: [sdb] No Caching mode page present Mar 29 19:19:42 local kernel: [ 47.209115] sd 6:0:0:0: [sdb] Assuming drive cache: write through Mar 29 19:19:42 local kernel: [ 47.209120] sd 6:0:0:0: [sdb] Attached SCSI disk Mar 29 19:19:50 local kernel: [ 54.928067] usb 2-2: reset high-speed USB device number 5 using ehci-pci Mar 29 19:19:50 local udisksd[1881]: Error probing device: Error sending ATA command IDENTIFY DEVICE to /dev/sdb: Unexpected sense data returned:#0120000: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................#0120010: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................#012 (g-io-error-quark, 0) thad@local:~$ apt-cache policy udisks2 udisks2: Installed: 2.1.0-2 Candidate: 2.1.0-2 Version table: *** 2.1.0-2 0 500 http://archive.ubuntu.com/ubuntu/ raring/main amd64 Packages 100 /var/lib/dpkg/status To manage notifications about this bug go to: https://bugs.launchpad.net/libatasmart/+bug/1161985/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp