Adam Victor Nazareth Brandizzi, thank you for reporting this and helping make Ubuntu better. However, your crash report is missing. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal: cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y upgrade && sudo apt-get -y install firefox-dbg && sudo service apport start force_start=1
If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart. Now reproduce the crash, then open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit. If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. If you run the command against the crash report and a window pops up asking you to report this, but then never opens a new report, you would be affected by https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921 . In order to WORKAROUND this, one would need to open the following file via a command line: gksudo gedit /etc/apport/crashdb.conf and comment out the line: 'problem_types': ['Bug', 'Package'], by changing it to: # 'problem_types': ['Bug', 'Package'], Save, close, and try to file the crash report again via: ubuntu-bug /var/crash/_my_crash_report.crash Please follow https://wiki.ubuntu.com/MozillaTeam/Bugs when you file this crash report so the necessary information is provided. I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thank you for your understanding. Helpful bug reporting tips: https://wiki.ubuntu.com/ReportingBugs ** Changed in: firefox (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1252721 Title: Firefox crashes with SIGSEGV when using pt_BR dictionary Status in “firefox” package in Ubuntu: Invalid Bug description: I can use Firefox for a good long time but eventually it always crashes. I am using it with the "-g" option so we get a backtrace of the crashing moment. As far as I've seen, FF gets a SIGSEGV signal in some code related to the pt_BR dictionary. Of course, I can be wrong so I'm sending the backtrace. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: firefox 25.0+build3-0ubuntu0.13.10.1 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Uname: Linux 3.11.0-13-generic i686 AddonCompatCheckDisabled: False ApportVersion: 2.12.5-0ubuntu2.1 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: adam 2456 F.... pulseaudio /dev/snd/pcmC0D0p: adam 2456 F...m pulseaudio BuildID: 20131028112903 Channel: Unavailable Date: Tue Nov 19 10:00:51 2013 Extensions: extensions.sqlite corrupt or missing ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) InstallationDate: Installed on 2013-07-03 (138 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release i386 (20130424) IpRoute: default via 10.0.1.1 dev eth0 proto static 10.0.1.0/24 dev eth0 proto kernel scope link src 10.0.1.199 metric 1 10.0.1.0/24 dev wlan0 proto kernel scope link src 10.0.1.95 metric 9 Locales: extensions.sqlite corrupt or missing MarkForUpload: True MostRecentCrashID: bp-3e66bd32-d0c1-4cc5-8017-1ba222130806 PrefErrors: Unexpected character 'n' before value @ [Profile]/extensions/netvideohun...@netvideohunter.com/defaults/preferences/netvideohunter.js:13 PrefSources: prefs.js Profiles: Profile0 (Default) - LastVersion=25.0/20131028112903 RelatedPackageVersions: icedtea-7-plugin 1.4-3ubuntu2 google-talkplugin 4.7.0.0-1 totem-mozilla 3.8.2-0ubuntu1 rhythmbox-mozilla 2.99.1-0ubuntu1 RunningIncompatibleAddons: False SourcePackage: firefox SubmittedCrashIDs: bp-3e66bd32-d0c1-4cc5-8017-1ba222130806 bp-1bfc9f17-70c5-4d98-b988-da5b52130710 bp-c511fb75-aa15-4ad4-90b8-e237f2130710 bp-e01a500c-707b-434d-9836-7560f2130416 bp-87001f8c-cc55-4c2a-b5f0-57dd12130625 Themes: extensions.sqlite corrupt or missing UpgradeStatus: Upgraded to saucy on 2013-10-24 (26 days ago) dmi.bios.date: 11/20/2010 dmi.bios.vendor: Dell Inc. dmi.bios.version: A06 dmi.board.name: 02K3Y4 dmi.board.vendor: Dell Inc. dmi.board.version: A01 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA06:bd11/20/2010:svnDellInc.:pnLatitudeE6510:pvr0001:rvnDellInc.:rn02K3Y4:rvrA01:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E6510 dmi.product.version: 0001 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1252721/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
