Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: hplip (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1217004
Title:
HP driver prints incorrect margins on CD
Status in “hplip” package in Ubuntu:
Confirmed
Bug description:
I have an HP C309a, which will print on CDs. This works well under
Windows but the margins are NEVER correct on a CD under Linux. The
image is always offset by about 3 to 8 mm (and sometimes resized),
which is very considerable if you see it. The problem occurs printing
either from Evince or LibreOffice, so the problem appears to be either
the HP driver or some other common component.
A file created by LibreOffice for Ubuntu prints correctly on Windows
but not on Ubuntu. A file created under LibreOffice for Windows
prints correctly on Windows but not on Ubuntu. Likewise, a PDF file
prints correctly on Windows but not on Ubuntu
Furthermore, the LibreOffice print menu shows a preview with an
incorrectly offset image.
The page size and margins were set automatically for a CD by LO
Windows. The page is 5.12" square, with margins set to 0.20". Again,
that works correctly under Windows but not Linux. (A 5" page or a 120
mm page with zero margins also fails for Linux.)
The file consists of two large, CENTERED circles, which should appear
centered on the CD. I can supply a file for troubleshooting.
There are VERY many settings, but I have explored them thoroughly.
There are VERY many layers of printer adjustments. I believe I have
them all set correctly, but it would be difficult to know for sure.
In particular, I do not have it set to resize on printing.
There is some additional information at
https://answers.launchpad.net/ubuntu/+source/hplip/+question/227336 .
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