Public bug reported: After an update a few weeks ago the internal speakers on my laptop stopped working. Audio from headphones works fine. Tried upgrading version of Ubuntu but still won't work.
ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.11.0-15.25-generic 3.11.10 Uname: Linux 3.11.0-15-generic i686 ApportVersion: 2.12.5-0ubuntu2.2 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: user 1933 F.... pulseaudio /dev/snd/controlC0: user 1933 F.... pulseaudio /dev/snd/pcmC0D0p: user 1933 F...m pulseaudio Date: Fri Jan 31 23:25:21 2014 InstallationDate: Installed on 2012-01-10 (752 days ago) InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012) MarkForUpload: True PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: user 1933 F.... pulseaudio /dev/snd/controlC0: user 1933 F.... pulseaudio /dev/snd/pcmC0D0p: user 1933 F...m pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [HP EliteBook 8560w, IDT 92HD81B1X5, Speaker, Internal] No sound at all UpgradeStatus: Upgraded to saucy on 2014-02-01 (0 days ago) dmi.bios.date: 05/10/2011 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68SVD Ver. F.02 dmi.board.name: 1631 dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 01.33 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr68SVDVer.F.02:bd05/10/2011:svnHewlett-Packard:pnHPEliteBook8560w:pvrA0001C02:rvnHewlett-Packard:rn1631:rvrKBCVersion01.33:cvnHewlett-Packard:ct10:cvr: dmi.product.name: HP EliteBook 8560w dmi.product.version: A0001C02 dmi.sys.vendor: Hewlett-Packard mtime.conffile..etc.modprobe.d.alsa.base.conf: 2014-01-31T23:12:02.568169 ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: apport-bug i386 saucy -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1275198 Title: [HP EliteBook 8560w, IDT 92HD81B1X5, Speaker, Internal] No sound at all Status in “alsa-driver” package in Ubuntu: New Bug description: After an update a few weeks ago the internal speakers on my laptop stopped working. Audio from headphones works fine. Tried upgrading version of Ubuntu but still won't work. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.11.0-15.25-generic 3.11.10 Uname: Linux 3.11.0-15-generic i686 ApportVersion: 2.12.5-0ubuntu2.2 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: user 1933 F.... pulseaudio /dev/snd/controlC0: user 1933 F.... pulseaudio /dev/snd/pcmC0D0p: user 1933 F...m pulseaudio Date: Fri Jan 31 23:25:21 2014 InstallationDate: Installed on 2012-01-10 (752 days ago) InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012) MarkForUpload: True PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: user 1933 F.... pulseaudio /dev/snd/controlC0: user 1933 F.... pulseaudio /dev/snd/pcmC0D0p: user 1933 F...m pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [HP EliteBook 8560w, IDT 92HD81B1X5, Speaker, Internal] No sound at all UpgradeStatus: Upgraded to saucy on 2014-02-01 (0 days ago) dmi.bios.date: 05/10/2011 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68SVD Ver. F.02 dmi.board.name: 1631 dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 01.33 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr68SVDVer.F.02:bd05/10/2011:svnHewlett-Packard:pnHPEliteBook8560w:pvrA0001C02:rvnHewlett-Packard:rn1631:rvrKBCVersion01.33:cvnHewlett-Packard:ct10:cvr: dmi.product.name: HP EliteBook 8560w dmi.product.version: A0001C02 dmi.sys.vendor: Hewlett-Packard mtime.conffile..etc.modprobe.d.alsa.base.conf: 2014-01-31T23:12:02.568169 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1275198/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp