I first reported this bug in November 2013. Are we any closer to a fix? I feel as though this issue is being ignored :-(
Any help to fix this annoying bug would be sincerely appreciated. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1254092 Title: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10 Status in “xserver-xorg-input-synaptics” package in Ubuntu: Incomplete Bug description: After upgrading from ubuntu 13.04 to 13.10 the touchpad on my Acer Aspire 5720 laptop is no longer recognised by the kernel. Running xinput I get: ⎡ Virtual core pointer id=2 [master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)] ⎜ ↳ ImPS/2 Generic Wheel Mouse id=12 [slave pointer (2)] ⎜ ↳ MCE IR Keyboard/Mouse (ene_ir) id=13 [slave pointer (2)] ⎣ Virtual core keyboard id=3 [master keyboard (2)] ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)] ↳ Power Button id=6 [slave keyboard (3)] ↳ Video Bus id=7 [slave keyboard (3)] ↳ Power Button id=8 [slave keyboard (3)] ↳ Sleep Button id=9 [slave keyboard (3)] ↳ Acer Crystal Eye webcam id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboard id=11 [slave keyboard (3)] ↳ ENE eHome Infrared Remote Receiver id=14 [slave keyboard (3)] System Settings > Mouse & Touchpad only shows settings for mice (no touchpad settings present). Using Google I see various other reports of the same problem on different laptops and the consensus is that it is a problem with the kernel NOT with synaptics. ***The Acer Aspire 5720 has three physical buttons below the touchpad*** - Left, Right, and a middle 4-way button, which has previously always worked for scrolling up/down/left/right. Only up and down works but it only "scrolls" up or down one line at a time (no continuous scrolling by holding the up/down button down). I have managed to get a partial fix by adding "options psmouse proto=imps" to /etc/modprobe.d/options.conf and then running: sudo modprobe -r psmouse sudo modprobe psmouse That gets the physical middle button scrolling up/down working correctly but still no left/right scroll and no way to turn off touchpad tap to click (Grrr! Grrr! and thrice Grrr!) Help! --- ApportVersion: 2.12.5-0ubuntu2.1 Architecture: i386 DistUpgraded: 2013-10-18 16:47:07,834 DEBUG enabling apt cron job DistroCodename: saucy DistroRelease: Ubuntu 13.10 DistroVariant: ubuntu InstallationDate: Installed on 2011-10-14 (770 days ago) InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012) MachineType: Acer Aspire 5720 MarkForUpload: True Package: xserver-xorg-input-synaptics 1.7.1-0ubuntu1 [modified: usr/share/X11/xorg.conf.d/51-synaptics-quirks.conf] PackageArchitecture: i386 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=2da6d337-44c6-4370-8808-47a269485bc3 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Tags: saucy ubuntu Uname: Linux 3.11.0-13-generic i686 UpgradeStatus: Upgraded to saucy on 2013-10-18 (35 days ago) UserGroups: adm admin lpadmin sambashare dmi.bios.date: 11/10/2008 dmi.bios.vendor: Acer dmi.bios.version: V1.45 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: eMachine dmi.board.vendor: Acer dmi.board.version: V1.45 dmi.chassis.type: 1 dmi.chassis.vendor: Acer dmi.chassis.version: V1.45 dmi.modalias: dmi:bvnAcer:bvrV1.45:bd11/10/2008:svnAcer:pnAspire5720:pvrV1.45:rvnAcer:rneMachine:rvrV1.45:cvnAcer:ct1:cvrV1.45: dmi.product.name: Aspire 5720 dmi.product.version: V1.45 dmi.sys.vendor: Acer version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1 version.libdrm2: libdrm2 2.4.46-1 version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental 9.2.1-1ubuntu3 version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3 version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1 xserver.bootTime: Fri Nov 22 17:46:12 2013 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id 14661 vendor SEC xserver.version: 2:1.14.3-3ubuntu2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1254092/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
