Public bug reported:
I downloaded a few software updates this morning through the Update
Manager and after that I have not had any audio in the speakers or
through headphones. I tried messing with audio card selection, tried to
check and see if it was muted but i still go no sound at all.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: alsa-base 1.0.25+dfsg-0ubuntu1.1
ProcVersionSignature: Ubuntu 3.11.0-18.32~precise1-generic 3.11.10.4
Uname: Linux 3.11.0-18-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version
k3.11.0-18-generic.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: i386
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: austin 2357 F.... pulseaudio
/dev/snd/pcmC0D1p: austin 2357 F...m pulseaudio
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xd6800000 irq 47'
Mixer name : 'Realtek ALC268'
Components : 'HDA:10ec0268,1179ff1e,00100003
HDA:11c11040,11790001,00100200'
Controls : 28
Simple ctrls : 12
Date: Fri Mar 28 08:20:02 2014
InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release i386
(20140204)
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
Symptom_Card: Built-in Audio - HDA Intel
Symptom_DevicesInUse:
2357 2357 austin F.... pulseaudio
/dev/snd/pcmC0D1p: austin F...m pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [Satellite A305, Realtek ALC268, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/24/2008
dmi.bios.vendor: INSYDE
dmi.bios.version: 1.70
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnINSYDE:bvr1.70:bd11/24/2008:svnTOSHIBA:pnSatelliteA305:pvrPSAG8U-04001W:rvnTOSHIBA:rnPortablePC:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Satellite A305
dmi.product.version: PSAG8U-04001W
dmi.sys.vendor: TOSHIBA
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: apport-bug i386 precise running-unity
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https://bugs.launchpad.net/bugs/1299062
Title:
[Satellite A305, Realtek ALC268, Speaker, Internal] No sound at all
not even with headphones.
Status in “alsa-driver” package in Ubuntu:
New
Bug description:
I downloaded a few software updates this morning through the Update
Manager and after that I have not had any audio in the speakers or
through headphones. I tried messing with audio card selection, tried
to check and see if it was muted but i still go no sound at all.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: alsa-base 1.0.25+dfsg-0ubuntu1.1
ProcVersionSignature: Ubuntu 3.11.0-18.32~precise1-generic 3.11.10.4
Uname: Linux 3.11.0-18-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version
k3.11.0-18-generic.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: i386
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: austin 2357 F.... pulseaudio
/dev/snd/pcmC0D1p: austin 2357 F...m pulseaudio
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xd6800000 irq 47'
Mixer name : 'Realtek ALC268'
Components : 'HDA:10ec0268,1179ff1e,00100003
HDA:11c11040,11790001,00100200'
Controls : 28
Simple ctrls : 12
Date: Fri Mar 28 08:20:02 2014
InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release i386
(20140204)
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
Symptom_Card: Built-in Audio - HDA Intel
Symptom_DevicesInUse:
2357 2357 austin F.... pulseaudio
/dev/snd/pcmC0D1p: austin F...m pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [Satellite A305, Realtek ALC268, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/24/2008
dmi.bios.vendor: INSYDE
dmi.bios.version: 1.70
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnINSYDE:bvr1.70:bd11/24/2008:svnTOSHIBA:pnSatelliteA305:pvrPSAG8U-04001W:rvnTOSHIBA:rnPortablePC:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Satellite A305
dmi.product.version: PSAG8U-04001W
dmi.sys.vendor: TOSHIBA
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